Relationship Manager - Merchant Services

Biller Genie•Orlando, FL

5d•Onsite

About The Position

Biller Genie is looking for a tech-savvy Relationship Manager who thrives on building deep, productive partnerships. You'll own a portfolio of ISOs and bank partners, helping their sales teams effectively commercialize Biller Genie to their merchant base. This is not a hunting role, it's about becoming an indispensable resource to partners who are already bought in and need a sharp, organized advocate on their side. About Us: Recently voted one of Orlando Business Journals Best Places to Work for 2025, Biller Genie is an award-winning B2B SaaS platform that helps businesses get paid faster. Headquartered in Orlando and growing rapidly, our technology is disrupting the payments and accounting industries. Visit www.billergenie.com to learn more.

Requirements

1+ years in banking and/or merchant services — this is a must
Salesforce proficiency
Strong communicator who can hold their own in a room full of payments veterans
Highly organized, self-directed, and comfortable in a fast-paced environment
Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Nice To Haves

SaaS experience preferred
QuickBooks or accounting software familiarity is a plus

Responsibilities

Own and grow relationships with assigned ISO and bank partners
Drive referral business by equipping your partners’ sales teams with the tools, training, and support they need
Track partner performance and report progress to internal stakeholders
Surface partner feedback to product and support teams to continuously improve the experience
Manage relationships and reports in Salesforce
Occasional travel as needed