Associate Merchant - Pet Services
About The Position
The Associate Merchant, Pet Services, plays a key role in developing and scaling services that support pet parents throughout the pet care journey. This role partners across Merchandising, Operations, Marketing, Product, Finance, and external partners to identify new opportunities, launch innovative programs, and improve customer experiences. The Associate Merchant combines strategic thinking, data-driven decision making, and strong cross-functional collaboration to drive business growth, support key partnerships, and bring new capabilities to market. Success in this role requires the ability to navigate ambiguity, influence stakeholders, and execute complex initiatives in a fast-paced environment. The Pet Services team is building the future of Walmart's pet ecosystem. Our team develops and scales services that support pet parents throughout the pet care journey—from everyday wellness and care needs to personalized experiences and innovative service solutions. Working across a broad network of internal and external partners, we create convenient, affordable, and trusted pet care experiences that deepen customer relationships and drive business growth. We combine strategic thinking and execution, identifying new opportunities, launching innovative programs, and scaling solutions that make pet care more accessible for millions of customers.
Requirements
- Strong cross-functional collaboration and stakeholder management skills, with the ability to influence and drive alignment across teams.
- Experience leading projects or business initiatives in a fast-paced, evolving environment.
- Analytical and strategic thinking skills, with the ability to translate insights into actionable recommendations.
- Strong communication and relationship-building skills with internal and external partners.
- Proven problem-solving abilities and a continuous improvement mindset.
- 2 years’ experience in merchandising, buying, financial planning, operations, or related area.
Nice To Haves
- Experience in merchandising, retail, operations, business development, or related fields preferred.
- Microsoft Office
- Negotiating with third-party suppliers
- Pricing, site merchandising, planning or inventory, or related area
- Bachelors: Business
- Bachelors: Merchandising
Responsibilities
- Partner across Merchandising, Operations, Marketing, Product, Finance, and external organizations to develop and scale services.
- Identify opportunities to improve customer experiences, drive business growth, and strengthen Walmart's pet ecosystem.
- Drive execution of cross-functional initiatives by coordinating stakeholders, timelines, and key deliverables.
- Build and manage relationships with strategic partners, suppliers, and service providers.
- Analyze business performance and customer insights to develop recommendations and support decision making.
- Support merchandising processes, business planning, and continuous improvement initiatives.
Benefits
- Competitive pay
- Performance-based bonus awards
- Medical coverage
- Vision coverage
- Dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- PTO (including sick leave)
- Parental leave
- Family care leave
- Bereavement
- Jury duty
- Voting leave
- Short-term disability
- Long-term disability
- Company discounts
- Military Leave Pay
- Adoption expense reimbursement
- Surrogacy expense reimbursement
- PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes
- Live Better U (Walmart-paid education benefit program for full-time and part-time associates)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
