Relationship Manager II - Community Development Banking

PNC•Scranton, PA

1d•Onsite

About The Position

PNC's Community Development Banking is a team dedicated to improving low-to-moderate income neighborhoods and the quality of life for low- and moderate-income people. We focus on meeting community needs through community development loans, investments, financial education and other technical expertise. In this position, through extensive outreach in lower income communities you will originate community development loans and investments while inspiring service partners to get involved. PNC provides nontraditional capital for high-impact development projects and capital for reinvestment into local communities. If you are committed to building a better community, we respond with creativity and flexibility through various financing options to affordable housing developers, community development financial institutions (CDFIs), nonprofit organizations and social impact investment entities. Examples of community development include affordable housing, funding for services that meet community needs, economic development projects that create or retain jobs for lower income people and neighborhood revitalization projects. We work with not-for profit and for-profit developers to address those needs. Successful candidates will have a deep understanding of low-to-moderate income populations and communities and be able to create financial solutions that address their needs.

Requirements

University / college degree, with 5+ years of industry-relevant experience.
Specific certifications are often required.
In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
Book Of Business
Client Relationship Building
Credit Processes
Credit Products
Customer Engagement
Decision Making
Financial Analysis
Identifying Sales Opportunities
Business Acumen
Client Relationship Management
Customer Experience Management.
Decision Making and Critical Thinking
Effective Communications
Prospecting.
Selling.
Tech Savvy

Nice To Haves

Familiarity with sustainable loan principles
Real Estate Lending
Tax Credit Financing
Commercial Lending
Previous Relationship Management experience
Formal Bank Credit Training preferred.
Adaptable self-starter with book business and/or network of Centers of Influence (COI) relationships to generate loans and investments
Ability to travel and participate in after hours events such as conferences, panels, roundtables and community outreach events.

Responsibilities

Coordinates relationship management activities with new and/or existing clients in a book of business to grow sales, revenue and market share with relevant sales goals.
Handles the origination, financial analysis, negotiation and documentation of credit and non-credit products and services.
Manages risk/return and drives quality for new and/or existing clients.
Actively identifies and mitigates different types of risk, such as regulatory, reputational, operational and credit risks.
Focuses on client opportunities by providing ideas and insights based on an understanding of the client's needs and their financial well-being.
Focuses on increasing client engagement and loyalty.
Manages effective network of internal and external relationships, such as community or industry relationships, to actively acquire new clients and/or expand existing clients and enhance the client experience.
Focuses on bringing entire bank to the client by presenting the full range of PNC's products and services.
Leverages reporting and sales tools to proactively identify and successfully convert sales opportunities.
As defined with the business, demonstrates ability to analyze, evaluate and mitigate credit risk for more complex credit requests by utilizing knowledge of advanced credit fundamentals and internal credit policies.