Relationship Manager I - Business Banking

PNC Bank•Atlanta, GA

1d•Onsite

About The Position

As a Relationship Manager within PNC's Business Banking organization, this role is based in Atlanta, Georgia. PNC describes itself as an in-office company and encourages candidates to discuss workplace expectations with their recruiter and hiring manager. PNC will not provide employment visa sponsorship or participate in STEM OPT for this position. The Relationship Manager handles relationship-management activities for new and existing clients in a book of business, with the goal of growing sales, revenue, and market share against relevant sales goals. The role typically serves clients with basic risk and needs complexity and works under a higher degree of supervision. With direction, the Relationship Manager acquires, expands, and retains client relationships; originates and analyzes credit and non-credit products and services; negotiates and documents transactions; and manages risk and quality. The role identifies and mitigates regulatory, reputational, operational, and credit risks; develops client opportunities through ideas and insights; builds client engagement and loyalty; and uses internal and external networks and sales tools to find and convert opportunities. It also brings the full range of PNC products and services to clients and applies credit fundamentals and internal policies to assess and mitigate credit risk. Successful candidates demonstrate the knowledge, skills, and abilities needed for the role. Positions at this level typically require a university or college degree and at least three years of relevant or direct industry experience. A comparable combination of education, job-specific certifications, and experience, including military service, may be considered in lieu of a degree. No certifications or licenses are required. PNC offers a comprehensive benefits program, with options for full-time employees subject to eligibility. The posting also describes PNC’s equal employment opportunity and disability accommodation policies.

Requirements

Typically requires a university or college degree and 3 or more years of relevant or direct industry experience.
In lieu of a degree, a comparable combination of education, job-specific certifications, and experience, including military service, may be considered.
Demonstrate appropriate knowledge, skills, and abilities for the role.
Demonstrate customer focus by aligning business decisions and customized solutions with customer needs and satisfaction.
Assess and manage risks associated with business objectives and activities in support of PNC's Enterprise Risk Management Framework.
No required certifications, licenses, or language assessments.
Must meet applicable Section 19 of the Federal Deposit Insurance Act requirements; registered roles are also subject to applicable SAFE Act and/or FINRA requirements.

Nice To Haves

Book of business management.
Client relationship building.
Knowledge of credit processes and credit products.
Customer engagement.
Decision-making.
Financial analysis.
Identifying sales opportunities.
Business acumen.
Client relationship management.
Customer experience management.
Critical thinking.
Effective communications.
Prospecting.
Selling.
Technology savviness.
Certifications are often desired.

Responsibilities

Manage relationships with new and existing clients in a book of business to grow sales, revenue, and market share in line with relevant sales goals.
Acquire, expand, and retain client relationships to generate revenue and deepen share of wallet, with direction.
Originate, conduct financial analysis for, negotiate, and document credit and non-credit products and services.
Manage risk and return and drive quality for new and existing clients.
Identify and mitigate regulatory, reputational, operational, and credit risks.
Identify client opportunities and provide ideas and insights based on client needs and financial well-being.
Increase client engagement and loyalty.
Build internal and external relationships, including community and industry relationships, to acquire clients, expand existing relationships, and enhance the client experience.
Present the full range of PNC products and services to clients.
Use reporting and sales tools to proactively identify and convert sales opportunities.
Analyze, evaluate, and mitigate credit risk using knowledge of credit fundamentals and internal credit policies.

Benefits

Medical and prescription drug coverage, including a Health Savings Account feature.
Dental and vision options.
Employee and spouse/child life insurance.
Short- and long-term disability protection.
401(k) with PNC match.
Pension and stock purchase plans.
Dependent care reimbursement account.
Back-up child and elder care.
Adoption, surrogacy, and doula reimbursement.
Educational assistance, including select fully paid programs.
Wellness program with financial incentives.
Maternity and/or parental leave, depending on eligibility.
Up to 11 paid holidays each year, depending on eligibility.
Nine occasional absence days each year, unless otherwise required by law.
Between 15 and 25 vacation days each year, depending on career level and years of service.