Relationship Manager I - SMB Commercial Real Estate/Business Banking
About The Position
PNC is hiring a Relationship Manager in its SMB Multi-segment organization, based in the Colorado Market and focused on commercial real estate financing and commercial lending. The role manages new and existing client relationships to grow sales, revenue, and market share, generally working with clients with basic levels of risk and complexity under a higher degree of supervision. Clients include sophisticated commercial real estate owners, investors, and developers. With direction, the Relationship Manager acquires, expands, and retains client relationships; originates, structures, and manages commercial real estate financing transactions, including construction, acquisition, bridge, and permanent financing across major commercial property types; and manages risk, return, and credit quality. The role assesses and mitigates regulatory, reputational, operational, credit, and other risks, applying credit judgment to evaluate transactions in light of property cash flow, leverage, valuation, sponsorship, market dynamics, and repayment sources. The Relationship Manager identifies client opportunities and provides ideas and insights based on clients' needs and financial well-being. The role builds client engagement and loyalty, develops internal and external networks to acquire or expand relationships, presents PNC's full range of products and services, and uses reporting and sales tools to identify and convert opportunities. It also analyzes, evaluates, and mitigates credit risk using credit fundamentals and internal credit policies. PNC describes itself as an in-office company and encourages candidates to discuss workplace expectations with their recruiter and hiring manager. Employment visa sponsorship and STEM OPT participation are not available for this position.
Requirements
- Typically requires a university or college degree and 3 or more years of relevant or direct industry experience.
- A comparable combination of education, job-specific certifications, and experience, including military service, may be considered in lieu of a degree.
- Demonstrated knowledge, skills, and abilities in business acumen, client relationship management, credit analysis and verification, customer experience management, decision-making and critical thinking, effective communications, industry knowledge, managing multiple priorities, portfolio management, prospecting, sales negotiating, selling, and technology.
Nice To Haves
- Certifications are often desired.
Responsibilities
- Manage relationships with new and existing clients to grow sales, revenue, and market share against relevant sales goals.
- Acquire, expand, and retain client relationships with direction to generate revenue and deepen share of wallet.
- Originate, structure, and manage commercial real estate financing transactions, including construction, acquisition, bridge, and permanent financing across major commercial property types.
- Manage risk, return, and quality for new and existing clients.
- Identify and mitigate regulatory, reputational, operational, credit, and other risks.
- Evaluate and structure commercial real estate transactions using credit judgment and analysis of property cash flow, leverage, valuation, sponsorship, market dynamics, and repayment sources.
- Identify client opportunities and provide ideas and insights based on clients' needs and financial well-being.
- Increase client engagement and loyalty.
- Build internal and external relationships to acquire new clients, expand existing relationships, and enhance the client experience.
- Present the full range of PNC products and services to clients.
- Use reporting and sales tools to identify and convert sales opportunities.
- Analyze, evaluate, and mitigate credit risk using knowledge of credit fundamentals and internal credit policies.
Benefits
- Medical and prescription drug coverage, with a Health Savings Account feature
- Dental and vision options
- Employee and spouse/child life insurance
- Short- and long-term disability protection
- 401(k) with PNC match
- Pension plan
- Stock purchase plan
- Dependent care reimbursement account
- Back-up child and elder care
- Adoption, surrogacy, and doula reimbursement
- Educational assistance, including select fully paid programs
- Wellness program with financial incentives
- Maternity and/or parental leave
- Up to 11 paid holidays each year
- 9 occasional absence days each year, unless otherwise required by law
- 15 to 25 vacation days each year, depending on career level and years of service
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
