Relationship Manager, Commercial Financial Services - Indigenous Banking

RBC • Ottawa, ON

9d • Onsite

About The Position

This senior role is focused on professional relationship management and delivering top-tier financial advice within an end-to-end industry. It aligns sales, products, risk policy, and market strategies to deliver solutions specific for individual needs. The Relationship Manager will have a significant specialization of Indigenous Commercial Banking within Ontario North & East, with the primary mandate to deepen relationships with Indigenous communities and businesses. This individual will also be working with a broader team of bankers supporting Indigenous Commercial Banking, focusing on providing tailored financial solutions while respecting Indigenous governance and traditions, working in a spirit of true collaboration.

Requirements

• Minimum 3-5 years commercial banking experience
• Proven track record in sales and business development and exceptional client relationship management
• Credit skills including assessment of risk and financial analysis, credit structuring/solutions and presenting the deal
• Expertise and industry focus in Non For Profit (NFP) sector in the mid-market range of clients
• Experience with emerging communications and technology (i.e., web based meetings, social media, Digital Banking and Mobile Applications)

Nice To Haves

• Strong communication and presentation skills
• Deep products and services knowledge dependent on industry specialization
• New client acquisition skills (i.e., pitching the value proposition, lead generation, initial customer contact and cold calling, asking for referrals)
• University degree, ideally in commerce, business administration, or related experience

Responsibilities

• Apply past sales experience for prospecting, and lead generation, to new and existing clients
• Demonstrate portfolio management and risk mitigation through the review of financial statements identifying trends, monitoring risk, and assessing for credit restructuring
• Provide an exceptional client experience by delivering superior business and financial advice
• Leverage the expertise of RBC by identifying referral opportunities, making introductions together with appropriate referrals to RBC partners
• Collaborate and coordinate with the various teams to develop and execute a client contact strategy
• Champion digital enablement by becoming an advocate of the RBC mobile application, promoting regular usage through educating and guiding clients on how to use it

Benefits

• World-class sales and senior leadership training with countless development opportunities
• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• A focus on work-life balance
• A unique opportunity for personal and professional growth
• Work in a dynamic, collaborative, progressive, and high-performing team

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree