Relationship Manager, Commercial Financial Services - Healthcare Professionals

Royal Bank of Canada • Quebec, QC

9d • Onsite

About The Position

This is a trainee opportunity for a Relationship Manager, Commercial Financial Services, located in Quebec City or the Greater Montreal area. The role involves a proactive, face-to-face client relationship within RBC’s Commercial Banking platform. The training program lasts approximately 10 months, primarily based in a Commercial Centre, with a mentor assigned for coaching. This opportunity prepares the candidate to deliver excellent, responsive, and proactive service to commercial business clients in areas such as accounts, operating services, credit, lending, and deposits. Training combines on-the-job experience, self-study material, interactive online courses, and classroom training.

Requirements

• Minimum 1-2 years of experience in commercial lending preferred, as well as previous banking experience in a relationship management role
• A post-secondary diploma/degree, ideally in commerce or business administration, or related experience
• Demonstrated success in a business development role, especially with respect to the acquisition of new clients, prospecting, and cold calling
• Financial statement review and computer modeling and analysis experience
• Experience with emerging communications and technology (i.e., web-based meetings, social media, digital banking, and mobile applications)
• Bilingualism (English and French) required, as you will regularly serve our clients with English and French-speaking needs.

Nice To Haves

• Passion for providing quality advice and fulfilling client needs
• Strong interpersonal and negotiation skills
• Entrepreneurial attitude and self-motivation to achieve above average results
• Continuous learner with a deep curiosity for understanding his/her diverse customers and is up-to-date with changes in client needs, procedures, and relevant products

Responsibilities

• Deliver value-added financial advice and solutions that are tailored to your clients
• Leverage sales enabling tools, including sales planning, prospecting, and pre-call planning tools
• Apply a continuous-improvement approach to delivering a superior client experience
• Develop your needs-based sales strategy for all clients and prospects in order to grow revenue, deepen client relationships and achieve a high standard of client loyalty

Benefits

• A comprehensive Total Rewards Program including performance based bonuses, flexible benefits and competitive compensation
• Leaders who support your development through coaching and managing opportunities
• Work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial services

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 101-250 employees