Relationship Manager - Challenge Events

British Red Cross

2d • Hybrid

About The Position

The British Red Cross (BRC) is seeking a Relationship Manager - Challenge Events to manage and deliver its flagship fundraising event portfolio. This role involves implementing a multi-year strategy to maximize income and supporter engagement. The position is responsible for a team that provides personalized support and builds relationships with key event participants, corporates, groups, and volunteers.

Requirements

• Previous experience in delivering and managing 3rd party events.
• Excellent understanding data analysis and how this should inform product development.
• Ability to take a pro-active approach to work and responsibility for own and team workload.
• Highly productive, organised, and able to juggle, plan and deliver projects on time, alone or as part of a team.
• Proven track record of delivering event fundraising activity.
• Experience of preparing, working to, monitoring, and reporting on targets, events and activities.
• Ability to demonstrate contingency planning skills relevant to this position.

Responsibilities

• Manage multiple events and activities simultaneously while providing the highest level of stewardship to all supporters (this include London Marathon, Hackney Half and owned events).
• Create personalized and thoughtful solutions to deliver a first-class supporter experience with a focus on increasing average value and repeat participation.
• Manage and motivate a small team, providing clear direction, coaching and support to ensure high engagement and the successful delivery of event and fundraising objectives.
• Account manage key supporters with the proven ability to build and develop relationships while understanding the needs of a variety of individuals, organisations and groups.
• Effectively lead the cross-organisational project teams for your event with comprehensive project plans (with agreed milestones for each team), ensuring the team is focused, on-strategy and delivering the best quality product for our supporters.
• Manage the development and roll out of event from planning to day logistics.
• Ensure all events and activities have an appropriate risk assessment, incident management plan and meet all health and safety requirements.
• Complete comprehensive briefs for internal teams and agencies and manage key agency and delivery partner relationships, ensuring work is delivered on time and on budget.
• Develop, track and evaluate stewardship processes to drive both immediate and long-term income growth, aligned with fundraising strategies and priorities.

Benefits

• Flexible working: Remote and hybrid working, flexitime, compressed hours, and job sharing.
• Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
• Pension scheme: Up to 6% contributory pension.
• Learning & Development: A range of career & learning opportunities.
• Discounts: Blue Light Discount Card, Tickets For Good & employee benefits platform.
• Wellbeing Support: Peer Supporters, CiC (EAP) & Headspace App.
• Cycle2Work: Lease a bicycle through the scheme.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed