Relationship Executive

Fiserv • New York, NY

12d • Remote

About The Position

The Merchant Account Executive plays a vital role in providing strategic and consultative management for a portfolio of clients in the Financial Institution (FI) Acquiring vertical. By understanding the client's business, goals, strategies, and industry trends, you will help them leverage large, multi-disciplined projects and Fiserv's broad business development initiatives to grow their business. This role is focused on deepening client relationships and generating new demand, revenue, profit margin, and retention for Fiserv.

Requirements

• 6+ years of experience in merchant acquiring, specifically in banking, card processing, merchant processing, check services, prepaid, and/or alternative payments
• Bachelor’s degree or an equivalent combination of education, work, and/or military experience

Nice To Haves

• 6+ years of experience in FI Acquiring industry
• 6+ years of experience in managing client relationships in a financial or payment services environment
• Certifications in project management or related fields.

Responsibilities

• Develop, identify and execute an account strategy aligning Fiserv’s growth plans and opportunities to those of the client
• Generate new demand, revenue, profit margin, and retention for Fiserv with assigned mix of current clients in the FI Acquiring vertical
• Lead multiple initiatives concurrently, potentially in different distribution models, identifying merchant prospects and driving those new sales opportunities to closure within Fiserv’s sales distribution channels
• Ensure proactive accountability to the client leading to an improved client experience and retention
• Elevate and close client issues quickly and effectively with a sense of urgency

What This Job Offers

• Job Type: Full-time
• Career Level: Senior