Relationship Banker

CREDIT UNION 1•Warsaw, IN

11d•$18 - $23•Onsite

About The Position

Credit Union 1 is recognized as a Chicago Tribune and Las Vegas Review-Journal Top Workplace for the fifth year in a row. We are looking for a highly motivated, friendly individual to join our team. As an employee of Credit Union 1, you will be part of a well-established and respected credit union that offers amazing benefits, along with both stability and the opportunity for a great career path. This role provides financial and account services to members in a confident and professional manner that assures efficient operations and exceptional service. It requires accurately handling member requests, such as deposits, withdrawals, loan payments, new account opening, member interviews, and/or any other request from members. This position also accommodates staffing needs throughout the branch platform as required.

Requirements

High school diploma or equivalent
Good figure aptitude
Detail oriented and organized.
Ability to work independently and in a team environment.
Professional manner and appearance
Experience with the public.
Good communication and service skills
Proven sales experience or abilities
NMLS is required.

Responsibilities

Take responsibility and accountability in following all service standards set forth by the credit union; provide informed, professional, and accurate service and support to all members and associates.
Performs teller duties: process member transactions accurately and efficiently while maintaining a balanced cash drawer.
Assists members with opening and closing accounts, and addresses and resolves member problems, inquiries, or complaints.
Assist applicants with consumer and mortgage loan applications and questions.
Explain loan programs, options, and requirements.
Promote the credit union’s products and services based on member needs and identifying opportunities.
Actively participate in developing new business for the credit union.
Represent the credit union in a courteous and professional manner; provide prompt, efficient, and accurate service in all areas.
Stays abreast of emerging financial trends to better meet members’ needs.
Accountable for achieving or exceeding individual sales goals and participating in team sales and referral goals.
Maintains knowledge of all Credit Union 1 products, services, procedures while staying informed of all policy and procedural changes.
Maintains member confidence and protects credit union operations by keeping information confidential.
Performs other duties as necessary or directed.
Promote CU1’s core values of Be Great, Be Engaged, Be Open, Be Nice.