Relationship Banker 1-2 - Knoxville and Surrounding

U.S. Bank•Knoxville, TN

25d

About The Position

At U.S. Bank, the Relationship Banker builds customer relationships and engages with clients through multiple channels, including in person, by appointment, and virtually. The banker provides counsel while adopting a digital-first mindset, assesses and attends to customers’ banking needs, obtains and processes customer and account information, and demonstrates and explains available deposit and loan products and services. The banker recommends solutions tailored to each customer’s goals and needs. The role requires a willingness to work occasionally at other nearby locations and NMLS registration under the S.A.F.E. Act of 2008 and Regulation Z, with ongoing compliance with applicable registration requirements, including maintaining a satisfactory criminal and credit record.

Requirements

High school diploma or equivalent.
One to four or more years of job-related retail banking experience, or a combination of experience and commensurate training.
NMLS registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z, with ongoing compliance with applicable legal and regulatory registration requirements.
Maintain a satisfactory criminal and credit record.

Nice To Haves

Passion, commitment, and drive to improve clients’ financial lives.
Effective and confident client communication.
Ability to learn and adapt to new information and technology platforms.
Experience in financial services and knowledge of the financial services industry, products, and solutions.
Cash handling experience.
Active listening and excellent problem-solving skills.
Ability to teach customers how to use digital technology.

Responsibilities

Build relationships with customers and engage with them in person, by appointment, and virtually.
Assess and attend to customers’ banking needs and provide counsel using a digital-first mindset.
Obtain and process customer and account information.
Demonstrate and educate clients on available deposit and loan products and services.
Recommend solutions based on each customer’s unique goals and needs.
Work at other nearby locations on occasion.

Benefits

Healthcare coverage, including medical, dental, and vision.
Basic term and optional term life insurance.
Short-term and long-term disability coverage.
Pregnancy disability and parental leave.
401(k) and employer-funded retirement plan.
Paid vacation, from two to five weeks depending on salary grade and tenure.
Up to 11 paid holiday opportunities.
Adoption assistance.
Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law.
Incentive and recognition programs.
Equity stock purchase.