Relationship Banker 2

U.S. Bank•Independence, OH

2d•$24 - $29

About The Position

Relationship Bankers build relationships with customers through face-to-face meetings and engagement where and when customers need assistance. They provide counsel by building trust, assessing and addressing banking needs, obtaining and processing customer and account information, educating clients about deposit and loan products and services, and recommending financial solutions based on each customer’s goals and needs. The role also originates and closes consumer loans, opens accounts, and opens and/or closes the branch. The position requires National Mortgage Licensing Service (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z, with ongoing compliance with legal and regulatory registration requirements. Applicants must have a high school diploma or equivalent and four to five or more years of related retail banking experience, or a combination of experience and commensurate training. U.S. Bank offers a benefits package intended to support employees’ health, financial security, and well-being. The listed benefits include healthcare coverage, life and disability insurance, pregnancy disability and parental leave, retirement plans, paid vacation and holidays, adoption assistance, and sick and safe leave accruals. The pay range is $23.75–$29.03; the actual range may differ based on the role’s location.

Requirements

NMLS registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z, with ongoing compliance with applicable legal and regulatory registration requirements, including maintaining a satisfactory criminal and credit record.
High school diploma or equivalent.
Four to five or more years of job-related retail banking experience, or a combination of experience and commensurate training.

Nice To Haves

Passion, commitment, and drive to deliver an experience that improves clients’ financial lives.
Effective and confident client communication.
Ability to learn and adapt to new information and technology platforms.
Experience in financial services and knowledge of the financial services industry, products, and solutions.
Cash handling experience.
Active listening and excellent problem-solving skills.
Ability to teach customers how to use digital technology.
Comprehensive knowledge of applicable bank and branch policies, procedures, and support systems.

Responsibilities

Build relationships with customers through face-to-face meetings and engagement.
Assess and address customers’ banking needs and provide counsel based on trust.
Obtain and process customer and account information.
Educate clients about available deposit and loan products and services.
Recommend financial solutions based on customers’ goals and needs.
Originate and close consumer loans.
Open accounts.
Open and/or close the branch.

Benefits

Healthcare coverage, including medical, dental, and vision.
Basic term and optional term life insurance.
Short-term and long-term disability insurance.
Pregnancy disability and parental leave.
401(k) and employer-funded retirement plan.
Paid vacation of two to five weeks depending on salary grade and tenure.
Up to 11 paid holiday opportunities.
Adoption assistance.
Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law.
Incentive and recognition programs.
Equity stock purchase.
401(k) contribution and pension, subject to eligibility requirements.