Relationship Banker 1 - Woodland Hills, CA
About The Position
Relationship Bankers build relationships with customers by meeting face to face and engaging them when and where they need to provide the best possible counsel. Strong client relationships are based on trust, assessing and attending to customers’ banking needs, obtaining and processing customer and account information, educating clients on available deposit and loan products and services, and recommending financial solutions based on each customer’s unique goals and needs. They are also responsible for originating and closing consumer loans, opening accounts, and opening and/or closing the branch. This position requires National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z. You will be subject to the required registration process, which includes a criminal background and credit check. Failure to meet or maintain any of the NMLS registration requirements, including maintaining a satisfactory criminal and credit record, may result in a rescission of your offer or termination of employment.
Requirements
- High school diploma or equivalent
- Less than four years job related, retail banking experience or a combination of experience and commensurate training
- National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z.
- Subject to required registration process, including criminal background and credit check.
- Must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.
Nice To Haves
- Passion, commitment and drive to deliver an experience that improves our clients’ financial lives
- Effective and confident client communication
- Proven ability to learn and adapt to new information and technology platforms
- Experience in financial services and knowledge of financial services industry, products and solutions
- Cash handling experience
- Active listening and excellent problem-solving skills
- Ability to teach customers how to use digital technology
- Comprehensive knowledge of all applicable bank and branch policies, procedures and support systems
Responsibilities
- Build relationships with customers by meeting face to face and engaging them when and where they need to provide the best possible counsel.
- Assess and attend to customers’ banking needs.
- Obtain and process customer and account information.
- Educate clients on available deposit and loan products and services.
- Recommend financial solutions based on each customer’s unique goals and needs.
- Originate and close consumer loans.
- Open accounts.
- Open and/or close the branch.
Benefits
- Healthcare (medical, dental, vision)
- Basic term and optional term life insurance
- Short-term and long-term disability
- Pregnancy disability and parental leave
- 401(k) and employer-funded retirement plan
- Paid vacation (from two to five weeks depending on salary grade and tenure)
- Up to 11 paid holiday opportunities
- Adoption assistance
- Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
