Relationship Banker - Syracuse Area

Bank of America•Syracuse, KS

1d•$25 - $27•Onsite

About The Position

At Bank of America, Relationship Bankers help make financial lives better through the power of every connection. The role engages clients in the lobby, educates and assists them with completing transactions through self-service resources such as mobile banking, online banking, and ATMs, and processes cash transactions accurately and efficiently as needed. Bankers have in-depth conversations to understand clients’ financial and life priorities and connect them with solutions that support their financial goals. Bank of America emphasizes responsible growth, an inclusive workplace, teammate wellness, and opportunities to learn and grow. The company maintains an in-office culture with attendance requirements and role-specific flexibility. This is a first-shift position with 40 hours per week, based in the Syracuse-area locations listed in the posting. The role is compensated with an hourly base salary and is not incentive eligible.

Requirements

High school diploma, GED, secondary school, or equivalent.
Enthusiastic, highly motivated self-starter with a strong work ethic and focus on results and clients’ best interests.
Ability to collaborate effectively and build and nurture strong relationships.
Passion, commitment, and drive to deliver experiences that improve clients’ financial lives.
Confidence identifying solutions for new and existing clients based on their needs.
Effective and confident communication skills and comfort engaging all clients.
Ability to learn and adapt to new information and technology platforms.
Confidence educating clients on simple banking transactions through self-service technologies such as ATMs, online banking, and mobile banking.
Strong critical-thinking and problem-solving skills.
Ability to follow established processes and guidelines and comply with applicable laws and regulations.
Ability to manage time and capacity efficiently.
Flexibility to work weekends and/or extended hours as needed.

Nice To Haves

Experience in financial services and knowledge of the financial services industry, products, and solutions.
One year of demonstrated successful sales experience in a salary-plus-incentive environment with individual sales goals.
Six months of cash-handling experience.
Bachelor’s degree or business-relevant associate degree, such as business management, business administration, or finance.

Responsibilities

Engage clients in the lobby and educate and assist them with transactions using self-service resources, including mobile banking, online banking, and ATMs.
Process client cash transactions accurately and efficiently as needed.
Have in-depth conversations with clients to understand their financial and life priorities.
Connect clients to solutions that meet their financial goals.
Follow established processes and guidelines, acting in clients’ and the bank’s best interests and complying with applicable laws and regulations.
Manage time and capacity efficiently.
Work weekends and/or extended hours as needed.