Relationship Banker Northwest Vegas Valley District

Wells Fargo Bank•Las Vegas, NV

2d•Onsite

About The Position

Wells Fargo is seeking a Relationship Banker (SAFE) for its National Branch Network. The Relationship Banker serves as the primary point of contact for customers across all segments, including affluent customers, helping them with everyday banking needs through scheduled appointments, lobby engagement, and proactive outreach. The role builds long-term customer relationships by understanding financial goals and providing customized deposit, credit, and investment solutions, as well as support with account openings and service requests. The position operates in a collaborative branch environment and partners with colleagues across Wealth, Home Lending, and Business Banking to connect customers with appropriate solutions. Relationship Bankers promote digital banking, resolve inquiries within authorized limits, and maintain accurate documentation while following applicable policies, regulations, and risk controls. The Relationship Banker LP (license pending) role is temporary until the employee completes licensing and SAFE requirements. Employees hired into this role who are not fully licensed participate in the Branch Network Licensed Banker program and transition to the Relationship Banker (SAFE) role after successfully completing requirements. Required FINRA and state insurance licenses must be obtained and maintained within designated timeframes. SAFE registration is required at employment; Wells Fargo initiates the process after the employee's start date. The position is not eligible for visa sponsorship. The role may cover branch locations in North Las Vegas and Las Vegas, Nevada. The stated base pay range is $24.00–$35.00; employees may also be eligible for incentive opportunities.

Requirements

At least 2 years of customer service experience, or equivalent demonstrated through work experience, training, military experience, or education.
At least 1 year of experience assessing and meeting customer needs or helping resolve issues.
At least 1 year of experience building and maintaining effective relationships with customers and partners.
Ability to work a schedule that includes most Saturdays.
FINRA Series 6 and Series 63 (or recognized equivalents) and state insurance license(s), active or completed within a designated timeframe; the SIE exam is also required for FINRA qualification exams earned after September 30, 2018.
For hires in specified states, FINRA Series 65 (or equivalent) must also be attempted within a specified period; state requirements may change.
Obtain and maintain required FINRA licenses for continued employment and complete required SAFE registration.
Meet enhanced financial fitness and criminal background standards; loan originators must meet LO/CFPB requirements and Wells Fargo policies.

Nice To Haves

Ability to source, acquire, and deepen relationships through proactive outreach and strong internal partnerships.
Knowledge of book-of-business management, documenting planning conversations, and following through to drive retention and balanced growth across deposits, lending, and investments.
Experience assessing customer needs and recommending products and services for consumer and business customers.
Ability to promote self-service and mobile banking to improve customer satisfaction, engagement, and service efficiency.
Clear and confident communication, empathetic listening, and the ability to build credibility and trust.
At least 1 year of financial services experience in consumer banking, home lending, business banking, or investments.
Successful completion of FINRA Series 6 and Series 63 examinations (or recognized equivalents) sufficient to qualify for immediate FINRA registration.
State insurance license(s).

Responsibilities

Proactively acquire, manage, and grow a portfolio of consumer and business customer relationships.
Lead discovery-driven conversations to understand customer goals and deliver tailored banking and credit strategies.
Strengthen relationships, increase retention, and support balanced growth across deposits, lending, and investments.
Partner with Wealth, Home Lending, and Business Banking colleagues to coordinate warm introductions, set expectations, and convert qualified opportunities into outcomes.
Educate customers about self-service and mobile banking options to encourage digital adoption.
Resolve account inquiries and service requests within authorized limits, document actions, and establish follow-up plans.
Maintain accurate documentation, exercise sound judgment, escalate issues promptly, and follow policies and regulations.