Peak Time Relationship Banker - Greeley, CO (19 hrs)

U.S. Bank • Greeley, CO

4d • Onsite

About The Position

Responsible for demonstrating excellent customer service in accordance with the U.S. Bank customer service expectations. Works a specified schedule (less than 20 hours per week) during peak business times in a branch. Accountable for sales and service activities in all Consumer Banking branch locations (Metro, Community, and In-Store On-Site). Responsible for assessing and handling customers' banking needs, obtaining and processing customer/account information and selling bank deposit and loan products and services. Utilizes the Customer Engagement Cycle to profile customers and identify opportunities. Bilingual Peak Time Relationship Bankers perform these responsibilities in the languages deemed essential within a particular branch or community.

Requirements

• National Mortgage Licensing Service (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z and ongoing compliance with all legal or regulatory registration requirements, including, but not limited to maintaining a satisfactory criminal and credit record
• One or more years of related banking experience or commensurate training in sales and customer service experience
• Bilingual
• High School Diploma or equivalent

Nice To Haves

• Comprehensive knowledge of all applicable bank and branch policies, procedures and support systems
• Demonstrates a proven commitment to a unified customer experience by providing excellent customer service and models skills consistent with U.S. Bank’s Core Values
• Knowledge of retail product philosophy, policy, procedures, documentation and systems
• Comprehensive knowledge of all retail products and services
• Effective interpersonal skills, selling and referral skills
• Strong mathematical, problem solving and negotiation skills
• Strong verbal and written communication skills

Responsibilities

• Demonstrating excellent customer service in accordance with the U.S. Bank customer service expectations.
• Works a specified schedule (less than 20 hours per week) during peak business times in a branch.
• Accountable for sales and service activities in all Consumer Banking branch locations (Metro, Community, and In-Store On-Site).
• Assessing and handling customers' banking needs, obtaining and processing customer/account information and selling bank deposit and loan products and services.
• Utilizes the Customer Engagement Cycle to profile customers and identify opportunities.
• Bilingual Peak Time Relationship Bankers perform these responsibilities in the languages deemed essential within a particular branch or community.

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED