Peak Time Relationship Banker - La Grande, OR (16hrs)

U.S. Bank • La Grande, OR

12d • $20 - $23 • Onsite

About The Position

Responsible for demonstrating excellent customer service in accordance with the U.S. Bank customer service expectations. Works a specified schedule (less than 20 hours per week) during peak business times in a branch. Accountable for sales and service activities in all Consumer Banking branch locations (Metro, Community, and In-Store On-Site). Responsible for assessing and handling customers' banking needs, obtaining and processing customer/account information and selling bank deposit and loan products and services. Utilizes the Customer Engagement Cycle to profile customers and identify opportunities.

Requirements

• National Mortgage Licensing System (NMLS) registration under the terms of the S.A.F.E. Act of 2008 and Regulation Z and ongoing compliance with all legal or regulatory registration requirements, including, but not limited to maintaining a satisfactory criminal and credit record
• One or more years of related banking experience or commensurate training in sales and customer service experience
• High School Diploma or equivalent

Nice To Haves

• Demonstrates a proven commitment to a unified customer experience by providing excellent customer service and models skills consistent with U.S. Bank’s Core Values
• Knowledge of retail product philosophy, policy, procedures, documentation and systems
• Comprehensive knowledge of all retail products and services
• Effective interpersonal skills, selling and referral skills
• Strong mathematical, problem solving and negotiation skills
• Strong verbal and written communication skills

Responsibilities

• Demonstrating excellent customer service
• Works a specified schedule (less than 20 hours per week) during peak business times in a branch
• Accountable for sales and service activities in all Consumer Banking branch locations
• Assessing and handling customers' banking needs
• Obtaining and processing customer/account information
• Selling bank deposit and loan products and services
• Utilizes the Customer Engagement Cycle to profile customers and identify opportunities

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED