Relationship Banker

Old National Bank•Minot, ND

10d•Onsite

About The Position

Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving. We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of Impact Network Groups led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values.

Requirements

High school diploma or equivalent required
Experience in banking, retail, sales, or a client-facing environment
Demonstrated ability to build relationships and deliver strong client service
Strong communication and interpersonal skills
Ability to recommend financial products, apply sales practices, and operate within banking policies and procedures
NMLS registered or eligible to register with the National Mortgage Licensing System and Registry
Relationship Banker: 1+ years in retail, sales, service, or client-facing experience (banking experience a plus, not required)
Relationship Banker II: 1+ years of banking experience with working knowledge of financial products and demonstrated consultative sales and lending capability

Nice To Haves

associate or bachelor’s degree preferred
Bilingual proficiency in Spanish preferred but not required.

Responsibilities

Builds and strengthens client relationships by delivering personalized financial advice and solutions.
Understanding client needs, providing guidance, and connecting clients to the full range of Old National’s products and services to support their financial goals.
Creates a positive client experience through proactive outreach, meaningful conversations, and effective problem resolution.
Contributes to the success of the banking center by driving relationship growth, supporting team goals, and delivering consistent sales and service execution.
Active in their communities, building new relationships, deepening existing ones, and enhancing the bank’s reputation.
Build and grow client relationships by understanding needs and providing personalized financial solutions.
Proactively engage clients through outreach, follow-up, and ongoing relationship management.
Identify opportunities to introduce additional products and services to meet client goals.
Partner with internal specialists to connect clients to broader capabilities when appropriate.
Deliver a high-quality, consistent client experience across all interactions.
Achieve individual performance goals, including account acquisition, lending, referrals, and digital adoption.
Consistently execute a consultative sales approach, focusing on advice and long-term relationship value.
Contribute to overall banking center performance through individual production and team collaboration.
Execute transactions and servicing activities accurately and in compliance with policies and regulatory requirements.
Follow established procedures to protect clients and the bank, including fraud prevention and risk awareness practices.
Maintain strong attention to detail in all client interactions and operational activities.
Collaborate with team members to share best practices and support overall performance.
Participate in community activities and outreach efforts to build relationships and generate new business.
Continuously develop skills and knowledge to improve performance and client outcomes.
Learns and applies a consultative approach to client conversations
Builds foundational knowledge of products, services, and systems
Achieves defined performance goals while developing capabilities
Completes required training and licensing milestones within established timeframes
Independently build and deepen client relationships through needs-based conversations and proactive outreach
Consistently meet or exceed performance goals across accounts, lending, referrals, and digital adoption
Execute the full sales process with confidence, including cross-selling and partner referrals
Demonstrate strong operational accuracy and adherence to policies and procedures