Relationship Banker - Boca Del Mar Financial Center- Spanish Required

Bank of America•Boca Raton, FL

6d•Onsite

About The Position

At Bank of America, the Relationship Banker helps make financial lives better through client connections, responsible growth, and an inclusive culture that supports teammate development and wellness. The company maintains an in-office culture, with role-specific flexibility based on responsibilities and business needs. This role engages clients in the financial center lobby, educates and assists them with transactions through self-service resources such as mobile banking, online banking, and ATMs, and accurately processes cash transactions as needed. The banker has in-depth conversations to understand clients’ financial and life priorities and connects them with solutions that support their financial goals. Spanish is required. The position is first shift, 40 hours per week, and may require weekend or extended hours and work at another financial center within a reasonable distance.

Requirements

High school diploma, GED, secondary school, or equivalent.
Spanish language proficiency is required.
Strong work ethic, motivation, self-direction, and focus on results while acting in clients’ best interests.
Ability to collaborate effectively and build and nurture strong relationships.
Commitment and drive to deliver an experience that improves clients’ financial lives.
Confidence identifying solutions for new and existing clients based on their needs.
Effective, confident communication and comfort engaging with all clients.
Ability to learn and adapt to new information and technology platforms.
Ability to educate clients on simple transactions using ATM, online banking, and mobile banking.
Strong critical-thinking and problem-solving skills.
Ability to follow established processes and guidelines and comply with applicable laws and regulations.
Efficient time and capacity management.
Ability to work weekends and/or extended hours, potentially at any financial center within a reasonable distance.
Ability to work 40 hours per week on first shift.

Nice To Haves

Experience in financial services and knowledge of the industry, products, and solutions.
One year of demonstrated successful sales experience in a salary-plus-incentive environment with individual sales goals.
Six months of cash-handling experience.
Bachelor’s degree or business-relevant associate degree, such as in business management, business administration, or finance.
Skills in adaptability, business acumen, customer and client focus, oral communications, problem solving, account management, client experience, branding, client management, client solutions advisory, relationship building, business development, pipeline management, prospecting, referral identification, and referral management.

Responsibilities

Execute the bank’s risk culture and strive for operational excellence.
Build relationships with clients to meet their financial needs.
Follow established processes and guidelines, doing what is right for clients and the bank and adhering to applicable laws and regulations.
Grow business knowledge and networks by partnering with experts in small business, lending, and investments.
Manage financial center traffic, appointments, and outbound calls effectively.
Drive the client experience.
Manage cash responsibilities.
Engage clients in the lobby and educate and assist them with transactions using self-service resources.
Accurately and efficiently process cash transactions for clients as needed.
Understand clients’ financial and life priorities and connect them with appropriate solutions.