Relationship Banker (Senior Teller)

United Bank Of Michigan Group•Byron Center, MI
•Onsite

About The Position

We are a local bank with over a century of history, dedicated to partnering with our community to build businesses, launch ideas, raise families, and fulfill dreams. As a full-time employee, you will join an outstanding and supportive culture and gain attractive benefits. This role is the first impression customers have of United Bank, assisting them with their banking needs, processing transactions, managing accounts, referring to affiliates, and performing general office and banking tasks. You will play a distinguished role in customer experience by making loans, opening new accounts, cross-selling services, and resolving problems. Building strong customer relationships is key to account retention.

Requirements

  • One year certificate from a college or technical school; 3 to 6 months related experience and/or training; OR combination of education and experience
  • Strong verbal and written communication skills
  • Strong attention to detail and organization skills
  • Ability to build relationships
  • Ability to follow instructions
  • Ability to learn new tasks
  • Ability to follow-up
  • Regular standing and walking
  • Utilizing hands & arms
  • Ability to talk & hear

Responsibilities

  • Assist customers with their banking needs
  • Process transactions
  • Manage accounts
  • Refer customers to affiliates
  • Perform general office and banking tasks
  • Make loans
  • Open new accounts
  • Cross-sell services
  • Resolve customer problems
  • Build customer relationships for account retention
  • Ensure compliance with position-related regulations
  • May be assigned special projects or additional duties

Benefits

  • Paid vacation and sick (ESTA)
  • Health, dental, vision, and life insurance
  • Long and short-term disability
  • 401(k) retirement plan with company match
  • Education reimbursement
  • Wellness opportunities
  • Training and development opportunities
  • Pay for performance
  • Promote from within philosophy
  • Bank products and services
  • Veteran friendly employer
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