Relationship Banker (Multiple Levels) - Greater Los Angeles Market - Los Angeles, CA

U.S. Bank•Studio City, CA

4d•Onsite

About The Position

U.S. Bank is hiring Relationship Bankers at multiple levels for its Greater Los Angeles market. Relationship Bankers build customer relationships through in-person, appointment-based, and virtual engagement, providing counsel while maintaining a digital-first mindset. They assess and address customers’ banking needs, obtain and process customer and account information, explain deposit and loan products and services, and recommend solutions aligned with each customer’s goals. The role may require working at nearby locations on occasion and requires working from a U.S. Bank location on all scheduled work days. The position requires National Mortgage Licensing System (NMLS) registration under the S.A.F.E. Act of 2008 and Regulation Z. Registration includes criminal background and credit checks. Failure to meet or maintain registration requirements, including a satisfactory criminal and credit record, may result in rescission of an offer or termination of employment. The posting describes three levels: Relationship Banker 1, Relationship Banker 2, and Senior Relationship Banker. Their listed salary ranges are respectively $23.08–$31.25, $26.92–$36.54, and $30.77–$41.83. The posting also states a pay range of $23.19–$28.35 and notes that actual ranges may vary by location. U.S. Bank offers a comprehensive benefits package, subject to eligibility requirements.

Requirements

High school diploma or equivalent.
Relationship Banker 1: typically less than four years of job-related retail banking experience, or a combination of experience and commensurate training.
Relationship Banker 2: typically a minimum of four to five years of job-related retail banking experience, or a combination of experience and commensurate training.
Senior Relationship Banker: typically five or more years of job-related retail banking experience, or a combination of experience and commensurate training.
Willingness to complete and maintain NMLS registration under the S.A.F.E. Act of 2008 and Regulation Z, including the required criminal background and credit checks.
Ability to work from a U.S. Bank location on all scheduled work days.

Nice To Haves

Ability to build and foster client relationships through proactive outreach and follow-up.
Ability to engage and communicate effectively with clients.
Knowledge of applicable bank and branch policies, procedures, and support systems; advanced knowledge is listed for the senior level.
Thorough knowledge of retail products and services, listed for Relationship Banker 2 and Senior Relationship Banker.
Customer service and interpersonal skills.
Experience participating in sales campaigns or promotions, listed for Relationship Banker 2 and Senior Relationship Banker.
Experience using and demonstrating digital products and self-service technologies.
Ability to explore and identify customers’ needs while leveraging a digital-first mindset.
Ability to make appropriate recommendations that meet customer needs reactively and proactively; advanced proficiency is listed for Relationship Banker 2 and Senior Relationship Banker.
Financial services industry experience preferred.

Responsibilities

Build relationships with customers through in-person, appointment-based, and virtual channels.
Assess and attend to customers’ banking needs, using a digital-first mindset.
Obtain and process customer and account information.
Demonstrate and educate customers about available deposit and loan products and services.
Recommend solutions based on each customer’s goals and needs.
Work at nearby locations on occasion when needed.

Benefits

Healthcare coverage, including medical, dental, and vision.
Basic term and optional term life insurance.
Short-term and long-term disability coverage.
Pregnancy disability and parental leave.
401(k) and an employer-funded retirement plan.
Paid vacation, from two to five weeks depending on salary grade and tenure.
Up to 11 paid holiday opportunities.
Adoption assistance.
Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law.
Incentive and recognition programs.
Equity stock purchase.
401(k) contribution and pension, subject to eligibility requirements.