Relationship Banker - Gulf Pines Market - Alexandria, LA

JPMorgan Chase & Co. • Alexandria, LA

12h • Onsite

About The Position

As a Relationship Banker in a Chase branch, you represent Chase’s brand and culture by providing welcoming, attentive service and using banking solutions and financial technology to create memorable client experiences. You acquire, manage, and retain client relationships, use financial knowledge to recommend solutions that address clients’ needs, and contribute to branch success.

The role includes meeting assigned clients in person and by phone, helping them use digital banking tools, learning and explaining banking products and procedures, and connecting clients with specialists for complex financial needs. You must follow banking policies, procedures, regulatory requirements, and risk and compliance obligations. The position requires working branch hours, including weekends and some evenings, and entails licensing and NMLS registration requirements.

Requirements

• At least 1 year of sales experience in retail banking, financial services, or a related industry, with demonstrated success establishing new clients, deepening relationships, and delivering results.
• Ability to create memorable client experiences and elevate the client experience.
• Excellent in-person and telephone communication skills, including the ability to tailor product and service features and benefits to clients with differing needs.
• Ability to resolve client issues quickly and effectively, with attention to detail and a focus on consistent client experiences.
• Ability to work within established risk parameters and meet internal and external risk and compliance obligations, including completing required training.
• High school degree, GED, or foreign equivalent.
• Securities Industry Essentials (SIE) exam, FINRA Series 6, applicable state registration (including Series 63 if required), and Life licenses. Applicants who are not licensed must obtain the licenses through JPMC’s licensing program within 180 days of hire; study materials and support are provided.
• Ability to work branch hours, including weekends and some evenings.
• Meet Dodd Frank/Truth in Lending Act Loan Originator qualification requirements, including JPMC review of criminal conviction history, credit report, NMLS information, and other relevant information. A felony conviction within the last seven years disqualifies applicants.
• Register with the National Mortgage Licensing System and Registry (NMLS), or update an existing registration, immediately after starting employment, and complete annual renewal and required updates to maintain SAFE Act compliance.

Nice To Haves

• College degree or military equivalent.
• Experience adhering to banking policies, procedures, and regulatory requirements.

Responsibilities

• Provide attentive, friendly service and create a welcoming environment that exceeds client expectations.
• Manage assigned clients and proactively meet with them in person and by phone to build relationships, understand financial needs, and tailor product and service recommendations.
• Communicate clearly and consultatively, asking questions and listening to understand and anticipate client needs.
• Educate clients about and connect them to technology solutions, including the Chase Mobile App, Chase.com, and ATMs.
• Learn products, services, and procedures quickly and accurately to consult with clients about banking solutions.
• Collaborate with and connect clients to a team of experts for specialized financial needs.
• Adhere to policies, procedures, and regulatory banking requirements, including risk and compliance obligations and required training.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED