Relationship Banker 1-2 - Knoxville and Surrounding
About The Position
Relationship Bankers build relationships with customers through in-person, appointment-based, and virtual channels, adapting a digital-first mindset to provide sound counsel. They assess and address customers’ banking needs, obtain and process customer and account information, explain and educate customers about deposit and loan products and services, and recommend solutions based on each customer’s goals. The role requires willingness to work occasionally at nearby locations. It also requires National Mortgage Licensing Service (NMLS) registration under the S.A.F.E. Act of 2008 and Regulation Z, and ongoing compliance with legal and regulatory registration requirements, including maintaining a satisfactory criminal and credit record.
Requirements
- High school diploma or equivalent.
- One to four or more years of job-related retail banking experience, or a combination of experience and commensurate training.
- NMLS registration under the S.A.F.E. Act of 2008 and Regulation Z, with ongoing compliance with applicable legal and regulatory registration requirements.
- Maintain a satisfactory criminal and credit record.
Nice To Haves
- Passion, commitment, and drive to improve clients’ financial lives.
- Effective and confident client communication.
- Ability to learn and adapt to new information and technology platforms.
- Experience in financial services and knowledge of the financial services industry, products, and solutions.
- Cash-handling experience.
- Active listening and excellent problem-solving skills.
- Ability to teach customers how to use digital technology.
Responsibilities
- Build relationships with customers through in-person, appointment-based, and virtual channels.
- Assess and attend to customers’ banking needs.
- Obtain and process customer and account information.
- Demonstrate and explain available deposit and loan products and services.
- Recommend solutions based on each customer’s goals and needs.
- Work at other nearby locations on occasion.
Benefits
- Healthcare coverage, including medical, dental, and vision.
- Basic term and optional term life insurance.
- Short-term and long-term disability coverage.
- Pregnancy disability and parental leave.
- 401(k) and employer-funded retirement plan.
- Paid vacation of two to five weeks, depending on salary grade and tenure.
- Up to 11 paid holiday opportunities.
- Adoption assistance.
- Sick and Safe Leave accruals of one hour for every 30 hours worked, up to 80 hours per calendar year unless otherwise provided by law.
- Incentive and recognition programs.
- Equity stock purchase, 401(k) contribution, and pension, subject to eligibility requirements.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
