Relationship Banker - Auburn College St - Auburn, AL

JPMorgan Chase & Co. • Auburn, AL

5d • Onsite

About The Position

As a Relationship Banker in a Chase Branch, you will represent the Chase brand and culture by providing welcoming, attentive service and using banking solutions and financial technology. You will lead efforts to acquire, manage, and retain client relationships, applying financial knowledge to recommend solutions that address clients’ needs and contribute to branch success.

The position involves proactively meeting clients in person and by phone, understanding their financial needs, recommending products and services, and connecting clients with digital banking tools and specialized experts. Bankers are expected to learn products and procedures, deliver a consistent client experience, and comply with applicable policies, procedures, and regulatory requirements.

This position is subject to Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators and requires NMLS registration under the SAFE Act. Continued employment depends on compliance with these requirements, including registration after starting and timely annual renewal and updates. Employment offers are contingent on JPMC’s review of relevant background and financial-responsibility information. A felony conviction within the last seven years disqualifies applicants from consideration.

Requirements

• At least 1 year of sales experience in retail banking, financial services, or a related industry, with demonstrated success establishing clients, deepening relationships, and delivering results.
• Ability to create memorable client experiences.
• Excellent in-person and telephone communication skills, including the ability to tailor product and service features and benefits to clients with differing needs.
• Ability to resolve client issues quickly and effectively with attention to detail.
• Ability to operate within established risk parameters and meet internal and external risk and compliance obligations, including required training.
• High school degree, GED, or foreign equivalent.
• Securities Industry Essentials (SIE) exam, FINRA Series 6, applicable state registration (including Series 63 if required), and Life licenses are minimum requirements; unlicensed applicants must obtain licenses through JPMC’s licensing program within 180 days of hire.
• Ability to work branch hours, including weekends and some evenings.
• Must meet Dodd Frank/Truth in Lending Act Loan Originator qualification requirements and comply with applicable SAFE Act requirements.
• Must register on NMLS or update an existing registration as necessary immediately after starting, and complete annual renewals and required updates.

Nice To Haves

• College degree or military equivalent.
• Experience adhering to banking policies, procedures, and regulatory requirements.

Responsibilities

• Put clients first and deliver attentive, friendly service in a welcoming environment.
• Manage assigned clients and proactively meet with them in person and by phone to build lasting relationships, understand financial needs, and tailor recommendations.
• Communicate clearly and consultatively, asking questions and listening to understand and anticipate client needs.
• Educate clients about and connect them to digital banking solutions, including the Chase Mobile App, Chase.com, and ATMs.
• Learn products, services, and procedures to consult effectively about banking solutions and connect clients with specialists when needed.
• Follow policies, procedures, and regulatory banking requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED