Relationship Banker or Senior Relationship Banker (Saturday Required) - Langston & Old Dominion

Truist•Arlington, VA

6d•$45,760 - $68,500•Onsite

About The Position

Responsible for providing an industry-leading client service experience in person and by phone through developing and expanding new and existing client relationships. Provides financial solutions based on consultative conversations and refers clients to other business partners for additional growth opportunities. The role is cross-trained to perform required teller duties as needed. Saturday work is required. The position handles client maintenance requests, problem resolution, and sales functions involving deposit, credit, convenience, and other products and services. It contributes to individual and branch service and sales targets by developing, expanding, and retaining client relationships; supports the team sales process through consultative conversations and referrals; and participates in Truist Retail Community Bank Leadership Routines. The banker continues developing sales and product knowledge, advises on consumer lending options and takes loan applications, and follows operational, risk-management, and compliance procedures. Client interactions may include teller transactions, greeting clients, and helping them navigate the branch. The role may require travel to meet temporary staffing needs, temporary assignment or locale changes, extended hours, and occasional overnight travel. The annual base salary is $45,760–$59,500 for a Relationship Banker and $45,760–$68,500 for a Senior Relationship Banker. Eligible regular teammates working at least 20 hours per week may qualify for benefits; eligibility for specific benefits depends on the position and division.

Requirements

High school diploma or equivalent education.
Two years of client sales and service experience.
Experience sourcing and prospecting for new clients and building client relationships.
Excellent interpersonal and communication skills, including a desire to interact with clients and prospects.
Proficiency in basic computer applications such as Microsoft Office.
SAFE (Mortgage Licensing Act) compliance within 30 days of employment, including new or transferred registration and applicable NMLS background check; must meet ongoing regulatory requirements.
Ability to multitask under time constraints.
Ability to travel as needed to accommodate temporary staffing needs, including temporary assignment or locale changes.
Ability to work weekends and/or extended hours; occasional travel and overnight stays may be included.

Nice To Haves

Associate degree or higher.
Demonstrated ability to handle multiple priorities under time constraints.
Excellent verbal and written communication skills.
Ability to respond professionally while providing a high level of service quality.
Experience discussing, recommending, and selling deposit, credit, and retirement products to consumer and small-business clients.
Demonstrated ability to meet or exceed sales goals.
General understanding of bank operations, policies, and procedures.

Responsibilities

Provide client service in person and by phone, developing and expanding new and existing client relationships.
Handle routine client maintenance requests and resolve problems; perform sales functions for deposit, credit, convenience, and other products and services.
Contribute to individual and branch client-service and sales targets by offering products and services and developing, expanding, and retaining relationships.
Conduct consultative conversations and refer complex client needs or financial goals to internal specialists.
Participate in Truist Retail Community Bank Leadership Routines.
Build sales techniques and product knowledge through meetings, training classes, and web-based learning.
Advise clients on consumer lending options and take loan applications.
Follow internal controls, operational procedures, risk-management policies, and current compliance guidelines.
Engage clients courteously while conducting transactions, uncovering needs, greeting clients, and helping them navigate the branch.
Perform teller transactions as needed.

Benefits

Medical insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
Accidental death and dismemberment coverage
Tax-preferred savings accounts
401(k) plan
At least 10 days of vacation during the first year, prorated based on hire date and full-time or part-time status
10 sick days, prorated
Paid holidays
Depending on position and division, may include a defined benefit pension plan, restricted stock units, and/or deferred compensation plan