Relationship Banker II - Milwaukee (Bilingual)

Tri City National Bank • Milwaukee, WI

5d

About The Position

Tri City National Bank is seeking a Relationship Banker II to build customer relationships, provide banking guidance, and assist with a range of financial services. The role supports customers with transactions, account and product questions, digital banking needs, and referrals while contributing to a professional, team-oriented branch environment. It also includes training new tellers and serving as a branch keyholder responsible for opening and closing, premises security, and cash management.

The position is based in Milwaukee and is identified as bilingual in the posting title. The bank describes opportunities for personal and professional growth and leadership development. Compensation is $23.00–$30.00 per hour, depending on experience. Saturdays may be required as needed, and the employee must be willing to travel to assist other locations. The posting describes a predictable schedule with no early mornings or late nights and major holidays off.

Requirements

• High school diploma or equivalent.
• At least 2 years of banking, sales, or customer service experience.
• Strong verbal and written communication skills.
• Ability to interact effectively with team members, managers, and leaders.
• Customer service skills emphasizing initiative, sensitivity, good judgment, and decision-making.
• Interest in building a career in sales and relationship management.
• Knowledge of bank products, services, and accounts.
• Ability to maintain the confidentiality of customer information.
• Willingness to travel to assist other locations and work Saturdays as needed.

Responsibilities

• Handle deposits, withdrawals, payments, and check cashing accurately and in compliance with bank policies.
• Respond promptly and efficiently to customer questions about accounts, products, services, and general bank information.
• Maintain a polished and professional demeanor in appearance and communication.
• Contribute to a positive team environment through empathy, respect, and strong interpersonal skills.
• Demonstrate advanced understanding of the bank’s products, services, and procedures.
• Build relationships proactively with current and prospective customers.
• Help customers troubleshoot technical issues and assist with digital onboarding for bank products and services.
• Assist in training new tellers on banking operations and customer service standards.
• Generate loan referrals and identify opportunities for customer engagement.
• Serve as a branch keyholder, opening and closing the branch, securing the premises, and performing cash management duties.
• Complete other tasks and special projects as assigned to contribute to branch success.
• Travel to and assist other locations and work Saturdays as needed.

Benefits

• 401(k) with company match.
• Tuition reimbursement for full-time employees.
• Medical, dental, and vision coverage for full-time employees.
• Paid vacation for full-time employees; part-time employees may receive up to 20 hours after 6 months, subject to eligibility.
• Major holidays off.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED