Relationship Associate, Crown Dependencies Private Banking
About The Position
We are the trusted private banking partner in the Crown Dependencies, combining relationship-led banking with deep local expertise. As part of one of Lloyds Banking Group's fastest-growing businesses, you'll play a key role in supporting and growing our Relationship Managed customer base in Jersey. In this role you’ll manage and grow a portfolio of Crown Dependencies clients, delivering exceptional service and tailored banking and lending solutions. You will build strong client relationships through proactive engagement, regular reviews, and ongoing support to meet evolving needs. You will see opportunities to deepen relationships by matching client needs with our products, services, and digital capabilities. You will drive customer satisfaction, retention, and profitability through trusted relationship management and expert guidance. You will develop strong networks with external partners and professional introducers to generate new business opportunities and sustainable growth. You will continuously improve ways of working, embracing innovation while developing your own skills and supporting the growth of others.
Requirements
- Proven ability to build trusted relationships quickly and deliver an exceptional service to a diverse customer base.
- Strong communication and interpersonal skills, with the confidence to engage effectively with clients, colleagues and external partners.
- A customer-focused approach, able to understand individual needs and identify the right solutions across a broad range of products and services.
- A growth-oriented outlook, with the drive to develop customer relationships, grow your portfolio and spot new business opportunities.
- A collaborative teammate who thrives on building networks and working closely with colleagues across the wider business.
- Self-motivated and proactive, with a passion for delivering outstanding customer outcomes and representing our brand in the local market.
- Relevant, transferable experience.
Responsibilities
- Manage and grow a portfolio of Crown Dependencies clients, delivering exceptional service and tailored banking and lending solutions.
- Build strong client relationships through proactive engagement, regular reviews, and ongoing support to meet evolving needs.
- See opportunities to deepen relationships by matching client needs with our products, services, and digital capabilities.
- Drive customer satisfaction, retention, and profitability through trusted relationship management and expert guidance.
- Develop strong networks with external partners and professional introducers to generate new business opportunities and sustainable growth.
- Continuously improve ways of working, embracing innovation while developing your own skills and supporting the growth of others.
Benefits
- A generous pension contribution of up to 15%
- An annual performance-related bonus
- Share schemes including free shares
- Benefits you can adapt to your lifestyle, such as discounted shopping
- 24 days holiday, with bank holidays on top
- A range of wellbeing initiatives and generous parental leave policies
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
