Reimbursement Supervisor - Healthcare

PhilipsMalvern, PA
$65,000 - $103,000Hybrid

About The Position

The Collections Supervisor leads a team responsible for resolving denied and unpaid claims, driving operational performance, and improving collections outcomes across the Ambulatory, Monitoring & Diagnostics (AM&D) business. This is an office role.

Requirements

  • 1+ years of experience in Revenue Cycle Management, Credit Risk Management, Financial Analysis, Accounts Receivable Management, Contract Management, Collections or equivalent with a Bachelor’s Degree or 4+ years of experience with vocational education.
  • Skills include medical billing, revenue cycle management, reimbursement processes, denial management, and payer relations, with a strong understanding of insurance carriers and the claims and denials process.
  • Ability to leverage reporting tools and performance metrics to drive operational excellence.
  • Effective people leader and strategic thinker with strong analytical, problem-solving, and communication skills.
  • Must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.
  • US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.
  • Must reside in or within commuting distance to Malvern, PA or Chicago, IL.

Responsibilities

  • Oversee day-to-day collections activities, ensuring the timely and accurate resolution of denials, unpaid claims, and outstanding invoices while maintaining accountability for team results.
  • Manage daily team operations while actively supporting collections workflows, establishing policies and procedures, and providing coaching and performance feedback to drive productivity, quality, and collection goals.
  • Analyze denial trends, productivity metrics, and operational data to identify root causes, prioritize work, and drive continuous process improvement.

Benefits

  • Generous PTO
  • 401k (up to 7% match)
  • HSA (with company contribution)
  • Stock purchase plan
  • Education reimbursement
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