Reimbursement Specialist

Numotion

4h•Onsite

About The Position

At Numotion, we’re on a mission to improve the lives of people with disabilities. As North America’s largest provider of mobility products and services, we deliver personalized solutions from manual and power wheelchairs to medical supplies and other assistive technologies that support health, independence, and everyday participation. We’re committed to a workforce of diverse backgrounds and experiences and to an inclusive environment shaped by open dialogue, attentive listening, and tangible, ongoing action. JOB PURPOSE: The Reimbursement Specialist will work to achieve cost effective accounts receivables performance as measured by payments, aging of receivables, and reduced DSO. The Reimbursement Specialist will report and make recommendations to improve applicable aspects of collections and unapplied payments, as directed by the Manager/Director. Take an active role in constantly improving the process. Communicate regularly/openly with RBC Director and other management.

Requirements

High School Diploma and/or GED.
Minimum of three (3) years’ accounts receivable collections experience
Minimum three (3) years’ experience within health care, durable medical equipment or related capacity.
Knowledge of MS Word, Excel, PowerPoint, and Outlook.

Nice To Haves

Ability to define problems, collects data, establish facts, and draw valid conclusions.
Superior communication skills, both written and verbal, to effectively address all levels within the organization.

Responsibilities

Responsible for the collections accounts receivable on major accounts.
Collaborate with Billing & Collections Coordinator regarding assigned account collection activity.
Create and distribute weekly/monthly reports in required format as directed by manager.
Recommend departmental education, training needs or process improvements related to reimbursement functions to Reimbursement Managers and RBC Director.
Analyze and document trends related to payer denials, underpayments, overpayments, fee schedule changes, and BCC workflow related to unapplied deposits and other billing and collections functions.
Prepare and respond to audits/appeals within the timeframes (as dictated by the payer).
Conduct required training, as needed.
Assist/conduct new hire onboarding for Billing and Collections Coordinators.
Communicate weekly tracking and progress on appeals/audits with management.
Utilize Numotion Leadership Principles to perform the job with integrity, compliance, and values consistent with Numotion’s mission.
Adhere to employee or customer confidentiality and comply with Numotion’s policies and federal regulations.
Always provide excellent customer service for all internal and external customers of the operations. Provide solutions for customer concerns and continually focus on customer service as our top priority.
The above duties and responsibilities are not an all-inclusive list but rather a general representation of the duties and responsibilities associated with this position. The duties and responsibilities will be subject to change based on organizational needs and/or as deemed necessary by management.