Reimbursement Offshore Coordinator

MDxHealth US,
$30 - $40Remote

About The Position

The Reimbursement Offshore Coordinator is responsible for coordinating key reimbursement support functions to ensure efficient execution of prior authorization, medical records retrieval, and appeals activities in support of the Revenue Cycle Management (RCM) team. This role serves as the primary liaison between the onshore reimbursement team and the offshore operations team, ensuring timely, accurate, and efficient completion of daily reimbursement support activities.

Requirements

  • 5+ years of experience in Revenue Cycle Management within the healthcare industry, preferably in a laboratory or diagnostic environment, with demonstrated knowledge of reimbursement operations, including prior authorizations, medical record retrieval, appeals, and payer requirements.
  • Strong proficiency in XIFIN or a comparable healthcare revenue cycle management system, with experience supporting reimbursement workflows, work queue management, reporting, and operational activities.
  • Demonstrated experience coordinating or leading offshore or remote operational teams, including assigning work, monitoring productivity, ensuring quality, and meeting established service level agreements (SLAs).
  • Must be able to work from home and live in the United States.

Responsibilities

  • Coordinating key reimbursement support functions to ensure efficient execution of prior authorization, medical records retrieval, and appeals activities in support of the Revenue Cycle Management (RCM) team.
  • Serving as the primary liaison between the onshore reimbursement team and the offshore operations team.
  • Ensuring timely, accurate, and efficient completion of daily reimbursement support activities.

Benefits

  • Company paid medical, dental, vision and life insurance coverage
  • 401(k) with company match
  • Generous employee discounts
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