Reimbursement Coordinator

Metro Infectious Disease Consultants•Burr Ridge, IL

1d•$85,000 - $90,000•Onsite

About The Position

The Reimbursement Coordinator will support the assistance program team with processing daily health insurance claims, reimbursements, and monthly accounts receivable reports. The Reimbursement Coordinator will use self-awareness and resources to find creative solutions to challenges.

Requirements

Detail-oriented, excellent organizational, communication and time management skills.
Must be able to multi-task, problem solve and produce high quality of work.
Ability to read an explanation of benefits, including copay, coinsurance, deductible, and PR Codes.
Must be comfortable using the phone and speaking with program representatives.
Must be able to use several computer programs at once.
Knowledgeable about assistance programs guidelines, including timely filing, backdate period, enrollment period and payable drug and or administration codes.
Knowledgeable about commercial and government insurance carriers.
Excellent data entry and accurate keyboard skills.
Resourceful and ability to identify obstacles and collaborate with staff to discuss potential solutions.

Nice To Haves

Previous medical reception experience is preferred.
Bachelor's degree is preferred.

Responsibilities

Submit health insurance claim forms and explanation of benefits to designated assistance programs for reimbursement in a timely manner.
Follow-up with claim submission issues.
Process payments from assistance programs using DMA Pay Terminal.
Follow-up, track and document all EFT payments from assistance program.
Assist Front Desk in confirming enrollment into copay assistance programs if needed.
Respond to emails/faxes regarding all copay assistance programs.
Enter patient information into assistance programs, document balance transfers and add accurate, detailed notes to each account.
Participate in patient call backs.
Answer questions and directs other calls to the appropriate person or department.
Provide consistent, excellent customer service.
Pleasantly greet all patients by telephone or via email.