Rehabilitation Technician - Lombard/Glen Ellyn

Duly Health and Care•Glen Ellyn, IL
•$15 - $18

About The Position

The Rehabilitation Technician supports physical and occupational therapy services at Duly Health and Care clinics in Lombard and Glen Ellyn. Under the direct supervision of the Clinic Director, the technician assists patients and providers, supports clinic flow, maintains equipment and supplies, and performs front-end administrative tasks. The role is full-time, 40 hours per week, with weekday hours that vary between 7:00 a.m. and 7:00 p.m.; two evenings until 7:00 p.m. are required. Travel to other sites for coverage is expected.

Requirements

  • CPR certification is required; certification is offered through Duly Health and Care.
  • High school diploma.
  • Knowledge of common medical terminology and abbreviations.
  • Understanding of therapy modality principles, contraindications, and precautions.
  • Ability to identify proper patient setup on each piece of equipment and adjust equipment.
  • Ability to identify planes of movement and demonstrate proper exercise positioning.
  • Team-oriented approach.
  • Attention to detail and follow-through.
  • Problem-solving, lateral-thinking, and reasoning skills.
  • Communication skills.

Responsibilities

  • Provide patient care, support, and guidance.
  • Carry out plans of care under the guidance of PT/OT providers.
  • Set up and adjust exercise equipment properly.
  • Assist with setup and delivery of modalities such as electrical stimulation, ultrasound, and hot or cold packs.
  • Use demonstration and cueing to help patients understand their exercises.
  • Monitor patient safety and responses to exercise intensity.
  • Discuss patient performance with the PT/OT provider.
  • Monitor patient arrivals to the department.
  • Start patients on time for scheduled appointments and keep them informed of clinician delays.
  • Maintain cleanliness of the clinic, including waiting areas, exam rooms, and equipment.
  • Order supplies to keep the clinic stocked under the direction of the Manager.
  • Perform front-end tasks such as check-in, collecting copays or other financial responsibility, answering phones, and scheduling future appointments.
  • Communicate with the PT/OT and Chiropractic referral team by chat regarding patient insurance benefits.
  • Manage clinicians’ schedules, including making patient confirmation calls and rescheduling patients as needed.

Benefits

  • Comprehensive medical, dental, and vision benefits, including healthcare navigation assistance.
  • Mental health benefit at no cost.
  • Employer-provided life and disability insurance.
  • $5,250 tuition reimbursement per year.
  • Immediate 401(k) match.
  • 40 hours of paid volunteer time off.
  • Culture committed to community engagement and social impact.
  • Up to 12 weeks of parental leave at 100% pay, subject to eligibility requirements.
  • Financial benefit for adoption and surrogacy for non-physician team members, subject to eligibility requirements.
  • Additional compensation may be available through shift differentials, bonuses, and other incentives.
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