Rehabilitation Technician

State of Oklahoma • Oklahoma City, OK

2d • $38,757 - $43,299 • Onsite

About The Position

Positions in this job family are assigned responsibilities for performing skilled and complex technical work assisting professional rehabilitation staff in providing rehabilitation services to individuals with physical and mental disabilities, blindness or visual impairment. The position may be filled at Level I, II, or III and is located in the Division of Services for the Blind and Visually Impaired in Oklahoma City. Essential functions include performing data entry, answering phones, assisting clients and vendors, ordering and tracking equipment and supplies, processing case data, maintaining files, and assisting technology staff with equipment preparation. Applicants must be willing to travel and undergo a criminal background check. This is a full-time, regular position.

Requirements

• Level I: One year of experience in office technical clerical work.
• Level II: Two years of technical clerical work or an equivalent combination of education and experience.
• Level III: Two years of technical clerical experience plus one year of technical clerical experience in a vocational rehabilitation program; or a bachelor’s degree in rehabilitation counseling, orientation and mobility, rehabilitation teaching or vocational evaluation; or a bachelor’s degree in education, a behavioral science or a closely related field and one year of experience in career counseling, job placement, habilitation or a rehabilitation related field.
• Knowledge of basic computer functions.
• Knowledge of spelling, punctuation and grammar.
• Knowledge of basic arithmetic.
• Knowledge of office and agency policies and procedures.
• Ability to deal effectively and courteously with people.
• Ability to exercise good judgment in evaluating situations and in making decisions.
• Ability to present ideas and facts effectively and accurately.
• Knowledge of rehabilitation services and programs (Level II & III).
• Knowledge of casework management (Level III).
• Applicants must be willing and able to fulfill all job-related travel normally associated with this position.
• Applicants must be authorized to work in the U.S. now and in the future without employer sponsorship.

Nice To Haves

• Some positions may require proficiency in American Sign Language as demonstrated by the successful completion of a competency test administered by the Deaf and Hearing Impaired Unit of the Department of Rehabilitation Services.
• The Department of Rehabilitation Services has determined that some positions in this job family are safety sensitive as defined by 63 O.S. § 427.8.

Responsibilities

• Provides skilled technical assistance to rehabilitation staff in the provision of direct client services.
• Assist clients in completing application for services.
• Arranges and gathers medical diagnosis information and case related correspondence.
• Arranges and authorizes services which are included in an approved rehabilitation plan.
• Processes case data information not limited to; applications, eligibility data, Individualized Plans for Employment, case notes, closures, and authorizations.
• Maintains files and transfers case records through management information system.
• Performs tasks related to general office operations and reception duties based on office needs.
• Arranges client medical procedures with vendors.
• Researches and processes electronic case files.
• Disseminates required information to vendors, clients, and staff.
• Provides clients with area resource referral information.
• Dispenses information regarding rehabilitation and visual services programs and procedures.
• Learns client application gathering techniques and receives training in policies and procedures for rehabilitation services programs.
• Coordinates and arranges medical procedures with client and medical vendors.
• Send referrals for vocational evaluation and skills analysis reports as assigned.
• Researches, gathers and assembles data for electronic case files, and maintains an information system.
• Obtains and disseminates employment information for case closure.
• Gathers information for annual reviews.
• Conducting follow-up of consumer’s progress.
• Maintaining contact with medical, educational, personnel and/or vendors and collecting and arranging data and information.
• May act as team leader in focus work groups and may be assigned special duties as assistant to unit program manager.
• Performing data entry tasks for rehabilitation professionals.
• Answering phone calls and waiting on clients and vendors who visit the office.
• Ordering recommended equipment and supplies for clients.
• Tracking delivery of equipment and paying and liquidating authorizations pertaining to equipment orders.
• Assist with applications and paperwork associated with clients’ DRS cases.
• Scans documents into case files according to agency filing standards.
• Assist technology staff with reviewing and labeling equipment and preparing for delivery to individual clients’ homes, workplaces, or schools.

Benefits

• Generous state paid benefit allowance to help cover insurance premiums
• A wide choice of health insurance plans with no pre-existing condition exclusions or limitations
• Flexible spending accounts for health care expenses or dependent care
• Employee assistance programs and health and fitness programs
• 11 paid holidays
• 15 days of vacation and 15 days of sick leave for the first year
• Retirement Savings Plan with a generous match
• Longevity Bonus for years of service

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level