Rehabilitation Consultant

The Canada Life Assurance Company•Calgary, AB

10d•Hybrid

About The Position

We are looking for a Rehabilitation Consultant in our Calgary, AB office location. We’re looking for knowledgeable, empathetic, and dedicated rehabilitation professionals to work as key members of our case management team. You’ll manage complex disability cases in a pro-active manner with the goal of achieving a level of functional improvement that supports the earliest possible return to employability. You will work directly with the claimant as well as their employer, physician and treatment providers to achieve the required level of functional improvement to support the employability goal. You will assess the rehabilitative needs of claimants who are disabled in order to understand the functional impact of the diagnosis. Then you will develop, implement and monitor the progress of approved rehabilitation service delivery plans based on claimant needs and contractual provisions. Research of appropriate treatment resources as well as active management of service providers resourced to achieve functional improvement toward employability goals is a pivotal responsibility in this role. You will work in your home office with regular travel within the community.

Requirements

A university degree in a discipline related to rehabilitation
Excellent communication and interpersonal skills
Excellent organization skills, with experience working in a fast-paced environment, requiring regular re-prioritization and critical analysis/ assessment skills
Ability to accommodate a home-based office
Valid driver’s license and vehicle are necessary due to travel requirements
Reliability Status Security Clearance – this can only be completed with candidates who receive an offer of employment. This is a personal security status that is required as a condition of employment before an employee can gain access to Protected B information, assets or work sites as outlined by the Government of Canada website.

Nice To Haves

Experience in health or social sciences preferred
5 years of experience in insurance rehabilitation or the field of rehabilitation preferred
Mental Health experience an asset

Responsibilities

Live our values of Customer View; Integrity; Partnership; and Communities
Operate with a customer focused mind-set as providing business solutions for our customers is at the core of what we do
Assess the potential for rehabilitation services to impact on the duration of disability of complex claims through file review as well as telephone and/or face to face interview of claimants, employers and involved treatment providers
Develop realistic, cost-effective rehabilitation/ return to work plans for actions focusing on return to work
Oversee counseling and/or referral services as necessary regarding identified needs of claimants. (disability adjustment factors; treatment; vocational solutions; community resources etc.)
Maintain follow up contact with the claimant, focusing on barrier resolution and functional improvements made, while providing claimant support during the intervention period
Maintain proactive follow up with all stakeholders, including policyholders and treatment providers with the focus on returning to employability
Prepare written reports detailing findings and recommendations
Track rehabilitation activities and document case files electronically

Benefits

Opportunities for career advancement
Access to industry-leading learning programs
Up to $2,000 annually towards education reimbursement
Flexible health and dental benefits
$5,000 mental health benefit to support your well-being
Regular vacation and personal days
Community involvement with a volunteer day
Company-matching pension plan
Share ownership program
Additional investment options
Employee recognition programs
Service milestone celebrations
Employee discounts
Workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events