Rehabilitation Case Manager

MHMR of Tarrant County•Fort Worth, TX

2d•Hybrid

About The Position

The position of QMHP-CS (Qualified Mental Health Professional-Community Service) is a direct care position with the expectation that at least 50% of his/her work time is spent face to face with the individuals that MHMR of Tarrant County serves. The position has specializations that include functioning as a Rehabilitative Case Manager (RCM, RCM-I) or a Clinical Coordinator (CC). A QMHP-CS functions as a part of the treatment team in the clinic to which he/she is assigned, and provides assessment, recovery planning, and ongoing treatment in order to assist individuals with severe and persistent mental illness to gain the skills, resources, and supports necessary to attain their individualized recovery goals. Services may be provided in the clinic or in the community. The specific job function designation (RCM, RCM-I, CC) determines what percentage of time the QMHP spends in the clinic or the community. Providing services in the community entails travel (often in the QMHP’s own vehicle) and work throughout Tarrant County, in a variety of neighborhood and home conditions.

Requirements

Bachelor's Degree in Health or Human Services (Acceptable Degrees Include: Applied Behavior Analysis, Child Development, Counseling, Early Childhood Education, Early Childhood Intervention, Education Psychology, Gerontology, Human Growth and Development, Medicine, Nursing, Physician Assistant, Psychology, Registered Nurse, Rehabilitation & Rehab Studies, Social Work, Sociology, and Special Education)
None or Bachelor's degree with at least 30 hours of behavioral health coursework.
Valid driver’s license with an acceptable driving record.
Eligible to obtain Qualified Mental Health Professional (QMHP-CS) certification.
Must provide license (if applicable) and official documentation of all educational attainment i.e. Transcript/Degree/Certificate.
0 year(s) of Supervisory Experience.
Pre-employment tests including drug and TB Screening, Physical Exam including balance and lift test.
Satori Alternatives to Managing Aggression (SAMA)
Lifting Requirements 55 Pounds
Knowledge of Texas Administrative Code, Third Party Payer Requirements, MHMR of Tarrant County Policies and Procedures, Mental Health Code, Medicaid Procedures, Compliance Plan, MHMR of Tarrant County Employee Handbook, HIPAA, and applicable Federal standards.
Effective organizational, time management, and communication skills.
Self-motivated and self-directed demonstrating the ability to work autonomously.
Excellent customer service both within and outside the agency.
Ability to engage individuals in services while maintaining appropriate professional boundaries.
Ability to work in a non-judgmental manner with individuals and coworkers whose belief systems may be based on values different from those of the QMHP.
Ability to communicate clearly and concisely both orally and in writing.
Ability to work as a member of a multidisciplinary treatment team.
Ability to accept direction and make constructive use of professional and clinical supervision.
Extensive internal and external contacts with clients, family members, significant others, inter-agency staff, service providers, and practitioners.
Exceptional written and verbal skills, by answering phone calls and emails within one business day, and by conducting themselves professionally in all interactions.
Must demonstrate compassion, trauma-informed care, and safety practices including suicide safe care.
Significant travel within Tarrant County.
Staff member is responsible for maintaining accurate records and submitting them on time in order to receive compensation allowed per division policy.
Staff member is responsible to pay in full any traffic tickets and fines for traffic violations while working.
Tickets received by agency due to a staff member’s traffic violation while driving a company vehicle are deducted from staff member’s paycheck.

Responsibilities

Completes or coordinates the completion of assessments and recovery plans, and verifies completion of authorization and Determination of Medical Necessity.
Contacts assigned individuals within 3 business days after the assignment is made.
Spends at least 50% of working hours face to face with the individuals served by MHMR of Tarrant County.
Provides billable services based on clinical role.
Completes documentation of services provided on a daily basis, and turns in documentation and Service Activity Log (SAL) to designated location by 10 am the next business day.
Utilizes Collaborative Documentation when providing services to an individual.
Attends and participates in all Recovery Team Meetings.
Maintains credentialing as a Qualified Mental Health Professional.
Maintains timekeeping and travel records on a daily basis, ensuring final records are turned in and approved before the close of each pay period or as requested by supervisor.
Completes additional duties as assigned.
Performs other job duties or responsibilities as requested or assigned.