Rehabilitation Aide / Registration Clerk - Full Time

Northern Cochise Community Hospital • Willcox, AZ

2d • Onsite

About The Position

NCCH is seeking a dependable and customer-focused Rehabilitation Aide / Registration Clerk to support both clinical and front-office functions within the Rehabilitation Department. This role assists therapists with patient care activities while also handling patient registration, scheduling, and insurance verification.

Requirements

• High school diploma or equivalent
• Strong customer service and communication skills
• Ability to multitask in a fast-paced environment
• Basic computer and data entry skills
• Knowledge of medical terminology and HIPAA regulations
• Ability to work effectively with patients, staff, and providers
• Ability to stand and remain active for extended periods
• Ability to assist with patient transport and support
• Ability to lift and move equipment as needed

Nice To Haves

• Bilingual in Spanish
• Previous healthcare, clerical, or customer service experience

Responsibilities

• Assist Physical, Occupational, and Speech Therapists with patient care activities
• Prepare, clean, and maintain treatment areas and equipment between patients
• Transport patients safely to and from treatment
• Schedule patient appointments and maintain therapy schedules
• Register patients, verify insurance, and collect co-pays and required documentation
• Obtain and verify authorizations and physician orders as needed
• Enter charges, process payments, and assist with patient account
• Answer and direct phone calls professionally
• Provide clerical support to the Rehabilitation Department

Benefits

• Work in a supportive, team-oriented environment
• Make a meaningful impact in a rural healthcare setting
• Be part of a mission-driven organization serving your community

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED