Rehab Services Manager (Outpatient)

VCU Health

1d•Onsite

About The Position

The Rehab Services Manager supervises patient care provided within the team to ensure it is of high caliber and meets efficiency expectations. This role routinely reviews treatment schedules and staffing to ensure that there are adequate provisions for the team members to provide service as needed, or makes the necessary adjustments. This role also conducts regular team meetings for active and current communication regarding incidents, family complaint resolution, schedules, clinical needs, resources, safety, and process functions that support service provision and workflow, documentation and billing. The Rehab Services Manager takes responsibility for maintaining the team treatment environment to desired standards. This position reviews requests for supplies, equipment needs, and if appropriate, submits to Director for approval. This position assists team members in problem solving at the most immediate patient level. This position also specifies personnel needs; selects and retains appropriately qualified staff. The Rehab Services Manager oversees process for daily staffing and utilization of resources. This job ensures performance management tools and processes are applied consistently. This job monitors the team’s budget. This job reviews budgeted visits, and oversees expenses. This job provides initial screen for time off requests to ensure adequate coverage is available within team. This job participates in division performance improvement activities. This job also provides patient care as specified in rehabilitation therapist position description.

Requirements

Current licensure in the Commonwealth of Virginia as a Physical Therapist, Occupational Therapist or Speech & Language Pathologist.
Virginia licensure in discipline must be maintained for continued employment.
Minimum of three (3) years direct patient care experience, preferably in a similar practice setting.
Minimum of two (2) years supervisory experience in a multidisciplinary setting.
Previous experience planning and implementing care delivery strategies and services.
Previous experience with project management.
Previous experience with therapy delivery systems.
Graduate of an accredited School of Physical, Occupational or Speech Therapy.
Lifting 50-100 lbs.
Frequent bending.
Walking (distance).
Climbing (steps, ladder, other).
Reaching (overhead, extensive, repetitive).
Repetitive motion.
Strong recall.
Reasoning.
Problem solving.
Hearing.
Speak clearly.
Write legibly.
Reading.
Logical thinking.
Fast pace environment.
Steady pace.
Able to handle multiple priorities.
Frequent and intense customer interactions.
Noisy environment.
Able to adapt to frequent change.

Nice To Haves

Previous experience with managed care plans and coverage.
Advanced Degree in Physical, Occupational or Speech Therapy from an accredited program.

Responsibilities

Supervises patient care provided within the team to ensure it is of high caliber and meets efficiency expectations.
Routinely reviews treatment schedules and staffing to ensure adequate provisions for team members.
Conducts regular team meetings for communication regarding incidents, family complaint resolution, schedules, clinical needs, resources, safety, and process functions.
Maintains the team treatment environment to desired standards.
Reviews requests for supplies and equipment needs.
Assists team members in problem solving at the patient level.
Specifies personnel needs; selects and retains appropriately qualified staff.
Oversees process for daily staffing and utilization of resources.
Ensures performance management tools and processes are applied consistently.
Monitors the team’s budget.
Reviews budgeted visits and oversees expenses.
Provides initial screen for time off requests to ensure adequate coverage.
Participates in division performance improvement activities.
Provides patient care as specified in rehabilitation therapist position description.