Rehab Office Assistant - Full Time

Ellenville Regional Hospital•Ellenville, NY

20h•Onsite

About The Position

The Rehab Office Assistant is responsible for maintaining inventory for Rehab Therapy supplies, registering patients for Rehab Therapy Services, and obtaining pre-approval/certification from patient’s insurance carriers for medical procedures. This role also involves scheduling therapy appointments, answering telephones, routing calls, taking messages, and providing routine information. The assistant will establish, organize, and maintain files, information, and records. Additionally, they will maintain a clean and organized office environment, work with the Rehab Office Coordinator on Medicare requirements, track and enter authorization data into the Electronic Medical Record and patient charts, and maintain cleanliness and safety logs of designated equipment. This position is full-time, Monday through Friday.

Requirements

Proficiency in Microsoft Office and medical terminology
Multi-tasking capabilities a must
Strong organizational, interpersonal relationship and communication skills
High School Diploma required

Nice To Haves

Experience with patient scheduling, registration and/or insurance authorization along with experience in office procurement and office management preferred.
Associates Degree preferred
Bi-Lingual Spanish preferred

Responsibilities

Maintains inventory for Rehab Therapy supplies.
Registers patients for Rehab Therapy Services including obtaining pre-approval/certification from patient’s insurance carriers for medical procedures and makes therapy appointments for patients as warranted.
Answers telephones, routes callers, messages and provides routine information with courtesy, accuracy and speed.
Establishes, organizes, and maintains, files, information and records.
Schedules patient appointments for the Rehab Department.
Maintain clean and organized office environment (i.e. sufficient copies present of all paper documentation, charts filed, faxes sent).
Works with Rehab Office Coordinator with tracking and completion of Medicare requirements (MSPQ, signed plan of care).
Tracks and enters authorization data into Electronic Medical Record and in patient charts.
Maintains cleanliness and safety logs of designated equipment, including whirlpools, hydrocollator and paraffin.