Full-Time Office Assistant

D & S Dental Laboratory Inc•Waunakee, WI

10h•Hybrid

About The Position

We’re looking for a dependable, organized, people-focused Office Assistant & Driver to support our operations and deliver exceptional service to our partner dental offices! This role involves approximately 95% office assistant duties and 5% driving responsibilities.

Requirements

Valid driver’s license and an insurable driving record
Strong attention to detail
Clear, professional communication with clients and coworkers
Reliable, consistent, and responsible work habits
Positive team attitude and cooperative nature
High integrity—handles confidential information appropriately
Able to sit while driving for extended periods (up to 2+ hours)
Regular standing and movement throughout the day
Occasional bending or stooping during loading/unloading
Ability to lift up to 25 lbs
Good vision and hearing for safe vehicle operation and communication
Ability to climb stairs occasionally during deliveries

Nice To Haves

Delivery and/or customer service experience
Dental or healthcare background a plus!

Responsibilities

Process dental cases: unbox, disinfect, pan-up, schedule, track status, ship, receive, and bill cases with accuracy.
Greet and assist visitors with professionalism and a welcoming attitude.
Enter, update, and track cases in the Evident lab software.
Answer phones, assist dentists and their teams, send/receive faxes, reply to emails, and provide in-person assistance.
Communicate with colleagues across all D&S locations and help wherever needed.
Drive a company vehicle on designated routes, with cross-training for multiple locations.
Organize and pack route totes before heading out.
Learn each dental office’s preferences for seamless, professional service.
Use a company route phone for updates, added pickups, and communication.
Fuel up, monitor mileage, keep vehicles clean, and report any maintenance needs.