Rehab Manager - Hybrid (Brooklyn, Bronx or Queens Office)

CareSource•New York, NY

2d•$72,200 - $115,500•Hybrid

About The Position

Provides operational support and day-to-day coordination of rehabilitation services to ensure effective, compliant, and high-quality care delivery. Executes established program standards, supports utilization and clinical processes, and partners with internal teams and external providers to address service delivery needs. Collaborates with the Rehabilitation Director and VP to implement program initiatives, monitor performance, and ensure consistent application of rehabilitation practices.

Requirements

Bachelor's degree required
Three (3) years experience in rehabilitation services or clinical operations required
Current, unrestricted Occupational or Physical Therapy license in state of New York required
Must have valid driver's license, vehicle and verifiable insurance.
Must reside in the same territory they are assigned to work in; exceptions may be considered, due to business need

Nice To Haves

Master's or Doctorate preferred
Previous experience in managed care, home health or long-term care settings preferred

Responsibilities

Supports the implementation and day-to-day execution of rehabilitation program activities and workflows.
Assists in operational planning, coordination, and monitoring of program performance.
Applies established policies, procedures, and clinical guidelines in daily operations.
Identifies operational issues and escalates appropriately.
Coordinates rehabilitation services to ensure timely, appropriate, and effective care delivery.
Supports interdisciplinary care team discussions and addresses service-related issues.
Assists in evaluating member needs, including coordination for long-term care settings.
Supports utilization review activities to ensure services are appropriate and aligned with program standards.
Monitors documentation for completeness and alignment with regulatory and reimbursement requirements.
Identifies documentation or utilization issues and partners with leadership for resolution.
Supports quality assurance and performance improvement activities.
Ensures adherence to established regulatory, accreditation, and organizational requirements.
Assists with audit preparation and data gathering for regulatory reviews.
Coordinates with contracted providers and vendors to support service delivery and resolve issues.
Partners with internal teams (e.g., DME, care management) to address member care needs.
Communicates effectively with providers, members, and internal stakeholders.
Perform any other job related duties as requested.