Rehab Liaison

Tower Health • Wyomissing, PA

48d • Onsite

About The Position

The Rehab Liaison assesses patients at Reading Hospital for potential placement at the Reading Rehab Hospital’s Acute and Subacute Transitional Care units. This role coordinates admissions and transfers in accordance with established standards, guidelines, and admission criteria. The liaison collaborates with physicians, department leadership, and case management to prioritize admissions and determine the most appropriate available bed for each patient. They evaluate patients’ medical and functional needs to determine appropriate placement based on unit-specific admission criteria. This position communicates and collaborates with hospital departments to streamline processes, maximize efficiency, and expedite admissions and transfers. The Rehab Liaison promotes Reading Rehab Hospital’s services and serves as a key liaison between hospital departments, patients, physicians, referral sources, and current and prospective clients. They provide excellent customer service to physicians, patients, office administrators and staff, as well as hospital clients, including nursing homes and other healthcare facilities. Additionally, they build and maintain strong, collaborative relationships with hospital departments, committees, medical staff, referral sources, and community partners. The primary work location will be at the Reading Hospital.

Requirements

• RN, LPN, PT, PTA, or COTA license
• Change Management
• Collaborative Skills
• Computer Skills to include use and navigation
• Customer Service Skills
• Detail Oriented
• Epic Proficiency
• Excellent Communications Skills
• Excellent Interpersonal Skills
• Financial and Business Acumen
• General Clerical Skills
• Good Reasoning Skills
• Listening Skills
• Medical Terminology
• Microsoft Office Applications
• Multitasking
• Negotiation Skills
• Organizational Skills
• Prepare & Give Presentations
• Problem Solving Skills
• Service Orientation
• Strong Team Player

Nice To Haves

• Vocational/Technical Degree - OR - combination of relevant education & experience may be considered in lieu of Vocational/Technical Degree
• Experience in Acute Rehab or Skilled Nursing is preferred.
• Experience with electronic medical records preferred.
• Liaison experience preferred but not required.

Responsibilities

• Assesses patients at Reading Hospital for potential placement at the Reading Rehab Hospital’s Acute and Subacute Transitional Care units.
• Coordinates admissions and transfers in accordance with established standards, guidelines, and admission criteria.
• Collaborates with physicians, department leadership, and case management to prioritize admissions and determine the most appropriate available bed for each patient.
• Evaluates patients’ medical and functional needs to determine appropriate placement based on unit-specific admission criteria.
• Communicates and collaborates with hospital departments to streamline processes, maximize efficiency, and expedite admissions and transfers.
• Promotes Reading Rehab Hospital’s services and serves as a key liaison between hospital departments, patients, physicians, referral sources, and current and prospective clients.
• Provides excellent customer service to physicians, patients, office administrators and staff, as well as hospital clients, including nursing homes and other healthcare facilities.
• Builds and maintains strong, collaborative relationships with hospital departments, committees, medical staff, referral sources, and community partners.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree