REHAB - Front Office Associate

FORTE' SPORTS MEDICINE & ORTHOPEDICS • Carmel, IN

4d • Hybrid

About The Position

Forte Sports Medicine and Orthopedics is looking for a full-time Rehab Front Desk Associate to become a valued member of our dynamic team at our growing Carmel, Indiana Physical and Occupational Therapy Office. We are seeking a friendly, professional, and dependable individual who thrives in a fast-paced environment. In this essential role, you’ll provide vital support while managing a variety of administrative tasks. This is a fantastic opportunity to make a meaningful impact in a facility that’s dedicated to delivering exceptional care and service to our patients. If you're ready to be part of a supportive team and help us continue to provide outstanding service, we invite you to apply today!

Requirements

• High School Diploma or equivalent, required
• Legally authorized to work in the United States
• Must consistently demonstrate superior customer service skills and be detail oriented
• Must be able to work seamlessly with providers, medical staff, therapists and other administrative teams
• Must have strong verbal and written communication skills, time management, and the ability to problem solve
• Must have thorough understanding of computer software, phones, email, and other technologies found in a healthcare setting

Nice To Haves

• Associates degree in healthcare related field, preferred

Responsibilities

• Greet patients and visitors in a welcoming and caring manner
• Provide directions, answers questions, and meet a variety of customer service needs
• Demonstrate excellent customer service skills and consistently represent the organization in a positive and highly professional manner
• Register patients, check in/check out, accurately collect payment, verify patient insurance payer information, send/receive fax information as needed
• Data entry into the practice management software program(s)
• Maintain excellent working relationship with all physicians, rehab providers, management, staff of internal and external departments
• Prepare batches and reconcile patient payments

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED