Regulatory Specialist
About The Position
The Regulatory Department at Seppic Inc. acts as a crucial link between scientific compliance and global market access, safeguarding portfolios while supporting commercial teams. By streamlining complex requirements into data-driven workflows, the team ensures adherence to evolving global standards and FDA mandates. This approach not only manages regulatory risk but also accelerates business momentum and provides the high-quality documentation customers rely on. SEPPIC INC. is seeking a detail-oriented and proactive Regulatory Specialist to drive compliance excellence and streamline customer demand workflows for our growing Cosmetics and Nutrition divisions. Operating at the intersection of regulatory affairs and client relations, this role is critical to managing global documentation requests, ensuring adherence to FDA guidelines, and collaborating closely with internal stakeholders and external manufacturing principals.
Requirements
- Brings a strong foundation in regulatory affairs, ideally within the cosmetic or nutrition industries.
- Systematic problem-solver who thrives on tracking critical quality metrics, navigating complex portals, and accelerating issue resolution.
Nice To Haves
- Bachelor’s degree, Chemistry or Biology preferred.
Responsibilities
- Serve as the primary global gatekeeper for customer inquiries by leveraging Salesforce, AODocs, and external regulatory databases (e.g., PCPC, CIR, TSCA, EPA, Health Canada, and EWG).
- Monitor response progress and maintain global KPI metrics through centralized reporting tools.
- Manage critical documentation, including FDA quality statements, expiration tracking, and English translations for distribution products.
- Resolve customer quality complaints via VEEVA Vault, partnering with Sales and Customer Service to achieve a one-month resolution target.
- Cultivate external partnerships to efficiently secure documentation for non-standardized product requests.
- Other duties and responsibilities in alignment with the role.
Benefits
- Medical, Dental, Vision, Life, AD&D, and Disability Insurance.
- Up to 14-week paid child birth benefits
- 401(k) Retirement Plan with company match
- Tuition Assistance
- Paid Holidays, Vacation, and Sick time.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
