REGULATORY SPECIALIST III - 79010521

State of Florida • TALLAHASSEE, FL

11d • $36,317 - $39,196

About The Position

The Regulatory Specialist III works in the Continuing Education Services section of the Bureau of Education and Testing, within the Division of Professions. The position conducts continuing education monitoring and audit activities. The Bureau provides licensure examinations and approves and monitors continuing education for professions regulated by the Department.

Requirements

• High school diploma or equivalent education.
• One year of customer service experience.
• Working knowledge of Microsoft Office Suite.
• Knowledge of Florida Statutes, board rules, and department rules governing licensing and regulation.
• Knowledge of educational programs.
• Ability to compile, organize, and analyze data.
• Ability to understand and apply Florida Statutes, rules, policies, and procedures for licensing and regulation of professionals and facilities and for consumer protection.
• Ability to provide consultative assistance to others.
• Ability to plan, organize, and coordinate work activities.
• Ability to communicate effectively.
• Ability to establish and maintain effective working relationships with others.

Nice To Haves

• Two or more years of experience preparing professional-level correspondence and/or email.

Responsibilities

• Conduct audits and monitor continuing education courses to ensure information submitted by providers and licensees is complete, accurate, and consistent with profession-specific requirements.
• Respond to complex telephone and written inquiries from licensees and providers about mandatory continuing education requirements, and prepare correspondence as needed.
• Evaluate materials submitted by licensees to determine whether reported courses were approved courses.
• Monitor daily attendance reports and notify providers in writing of discrepancies.
• Provide support and advice to Regulatory Specialist I in daily functions.
• Assist with preparing and conducting random continuing education compliance audits of licensees in professions where providers are not required to report course attendance electronically to the Department.
• Compile statistical reports as required.
• Prepare correspondence advising licensees of continuing education deficiencies and respond to inquiries about the status of their continuing education requirements.
• Perform other related duties as required.

Benefits

• State of Florida retirement package with a required 3% employee contribution.
• Nine paid annual holidays and one personal holiday.
• Ability to earn up to 104 hours of paid annual leave annually as a new State employee.
• Ability to earn up to 104 hours of paid sick leave annually.
• Health insurance coverage, including individual and family coverage, for eligible employees.
• $25,000 life insurance policy for eligible employees.
• Additional supplemental insurance policies, including dental, vision, hospital supplement, and cancer coverage.
• Tax-deferred medical and childcare reimbursement accounts.
• Tuition waiver program for attendance at an approved State of Florida college or university.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED