REGULATORY SPECIALIST II - 79011485
About The Position
The Regulatory Specialist II performs professional work handling complex regulatory activities for the Florida Department of Business and Professional Regulation’s Division of Drugs, Devices & Cosmetics. Based in the Tallahassee Headquarters Office, the position reviews, evaluates, and processes complex initial and renewal applications for permits under the Florida Drug and Cosmetic Act. The incumbent interprets applicable statutes, rules, and regulations; researches and responds to inquiries; and uses independent professional judgment to provide licensing and regulatory information to applicants, licensees, and consumers. The role involves regular communication with the public, department officials, other state agencies, and private-sector contacts. It also requires accurate data entry and maintenance of application tracking records. This is a Career Service position.
Requirements
- Two years of customer service experience.
- Working knowledge of Microsoft Office Suite, including Word, Excel, and Outlook.
- Knowledge of Florida statutes and Board and Department rules governing professional licensure in Florida.
- Knowledge of data-collection methods.
- Ability to understand and apply applicable laws, rules, regulations, policies, and procedures.
- Ability to work independently; plan, organize, and coordinate work assignments; and use problem-solving techniques.
- Effective verbal and written communication skills.
- Ability to maintain confidentiality and establish and maintain effective working relationships.
- Good computer skills.
Nice To Haves
- Experience processing business license or permit applications.
Responsibilities
- Review, evaluate, and process applications under Chapter 499, Florida Statutes, for initial licensure and renewal of permits for permitted establishments, and recommend approval or denial.
- Analyze applications, laws, rules, correspondence, and reports to make permitting recommendations.
- Review fingerprint cards, criminal background histories, and eligibility to sit for certification exams.
- Request field inspections.
- Complete license verifications, assign permit fees, and identify overpayments for refund.
- Communicate verbally and in writing with the public, department officials, other state agencies, and the private sector about permitting requirements and authorized activities under the Florida Drug and Cosmetic Act.
- Maintain a tracking system for applications pending a decision.
- Enter required data accurately into the licensing and imaging system.
- Perform other assigned duties and provide backup for comparable positions in the Drugs, Devices, & Cosmetic Program.
Benefits
- State of Florida retirement package, with a required 3% employee contribution.
- Nine annual paid holidays and one personal holiday.
- Ability to earn up to 104 hours of paid annual leave annually as a new State of Florida employee.
- Ability to earn up to 104 hours of paid sick leave annually.
- Health insurance coverage for eligible employees, including individual and family coverage.
- A $25,000 life insurance policy for eligible employees.
- Additional supplemental insurance policies, including dental, vision, hospital supplement, and cancer coverage.
- Tax-deferred medical and childcare reimbursement accounts.
- Tuition waiver program for attendance at an approved State of Florida college or university.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
