68053526 - REGULATORY SPECIALIST I

State of Florida • Orlando, FL

39d • Onsite

About The Position

The Bureau of Field Operations is responsible for the survey and certification process of health care facilities across the State of Florida. These surveys ensure that all state licensed, and federally certified health care facilities meet the established state and/or federal requirements and patients and residents receive safe, quality health care. Field Operations staff also ensure the safety of residents in health care facilities when emergencies such as natural disasters occur.

The incumbent in this position performs independent work handling the daily administrative and operational functions of the Orlando Field Office. The incumbent is responsible for a variety of assignments that require special research, coordination within the office, and in some situations, confidentiality is involved. The incumbent must acquire and maintain knowledge about the functional responsibilities of the office, AHCA rules, regulations, and procedures that affect office management practices, as well as specific responsibilities of the Bureau of Field Operations.

This position has been identified as mission essential. The incumbent in the position may be required to work during the weekend or on holidays. In addition, mission essential personnel will be required to work during disasters, to include but not limited to, work before, during and/or beyond normal work hours or days in the event of an emergency. Emergency work may involve the incumbent to work in another county or staffing location to assist other State Agencies with emergency work. Emergency duties may include, but not limited to, responses to or threats involving any disaster or threat of disaster, man-made or natural.

Enters facility inspections into ASPEN, IQIES, and AEM. Reviews, corrects, and ensures correct database entries supporting the licensure and certification programs. Tracks draft survey kits and prepares kits for supervisory review prior to mailing completed survey report to providers. This system includes final copy to provider, entry into VERSA, documenting receipt of plan of correction from provider, processes survey kits for certification and state licensure surveys and prepares completed packets and scans into Laserfiche for uploading in Central Office. Composes and prepares correspondence regarding regulation of facilities and other licensees.

Serves as the purchasing liaison, arranges through MyFloridaMarketPlace, purchasing of office supplies, obtains maintenance contracts of office equipment for comparison and supervisory review. Submits purchasing data timely and periodically completes required inventory of equipment as directed by policy.

Answers multi-line phone. Completes general office duties.

Performs other related duties as required.

A good attendance record is essential for any individual in this position as the work involved occurs daily and is time-critical. The individual in this position is expected to report to work daily and on time. Leave must be requested in advance except in emergency circumstances not under the control of the employee.

Requirements

• Two years of professional or nonprofessional experience in administrative work, regulatory work, data entry, answering phones, and/or preparing reports is required.
• Ability to compile, organize, and analyze data.
• Ability to plan, organize and coordinate work activities.
• Ability to utilize microcomputer equipment and software to enter, retrieve and manipulate data required to perform licensure and certification functions, and personnel functions.
• Ability to investigate, analyze, and resolve data integrity issues.
• Ability to understand and apply Florida Statues, rules, policies and procedures for licensing and regulation of professionals and facilities and consumer protection.
• Ability to conduct face-to-face discussions.
• Ability to provide consultative assistance to others.
• Ability to communicate effectively, both verbally and in writing.
• Ability to establish and maintain effective working relationships with others.
• A good attendance record is essential for any individual in this position as the work involved occurs daily and is time-critical.
• The individual in this position is expected to report to work daily and on time.
• Leave must be requested in advance except in emergency circumstances not under the control of the employee.

Nice To Haves

• Experience working in MyFloridaMarketPlace.

Responsibilities

• Performs independent work handling the daily administrative and operational functions of the Orlando Field Office.
• Responsible for a variety of assignments that require special research, coordination within the office, and in some situations, confidentiality is involved.
• Acquires and maintains knowledge about the functional responsibilities of the office, AHCA rules, regulations, and procedures that affect office management practices, as well as specific responsibilities of the Bureau of Field Operations.
• Enters facility inspections into ASPEN, IQIES, and AEM.
• Reviews, corrects, and ensures correct database entries supporting the licensure and certification programs.
• Tracks draft survey kits and prepares kits for supervisory review prior to mailing completed survey report to providers.
• Processes survey kits for certification and state licensure surveys and prepares completed packets and scans into Laserfiche for uploading in Central Office.
• Composes and prepares correspondence regarding regulation of facilities and other licensees.
• Serves as the purchasing liaison, arranges through MyFloridaMarketPlace, purchasing of office supplies, obtains maintenance contracts of office equipment for comparison and supervisory review.
• Submits purchasing data timely and periodically completes required inventory of equipment as directed by policy.
• Answers multi-line phone.
• Completes general office duties.
• Performs other related duties as required.

Benefits

• Health insurance (i.e., individual and family coverage) to eligible employees
• Life insurance; $25,000 policy is free plus option to purchase additional life insurance
• Dental, vision and supplemental insurance
• State of Florida retirement options, including employer contributions
• Ability to earn up to 104 hours of paid annual leave as a new employee with the State of Florida
• Ability to earn up to 104 hours of sick leave annually
• Nine paid holidays and 1 personal holiday each year
• Opportunities for career advancement
• Tuition waivers (accepted by major Florida Colleges/universities)
• Student loan forgiveness opportunities (eligibility required)
• Training opportunities
• Flexible Spending Accounts
• Shared Savings Program for select medical services
• Lower copays for prescription drugs
• Health and Wellness discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed