Regulatory Specialist, Associate

Chicago Corporate HQ (Bryn Mawr)•Chicago, IL

2d•$65,000 - $70,000•Hybrid

About The Position

The Regulatory Specialist, Associate manages incoming workflow and provides standard regulatory technical documentation to internal and external customers for products manufactured and sold by Newly Weds Foods, in compliance with government regulations and company policies and procedures. The role is based at the company’s headquarters in Bryn Mawr and follows a hybrid schedule of four days onsite and one day remote per week.

Requirements

Bachelor’s degree or higher in food science or a related discipline.
Strong analytical, problem-solving, and organizational skills.
Effective project management skills.
Excellent written and oral communication skills.
Proven interpersonal skills.
Proficiency in Microsoft Office applications, including Outlook, Excel, and Word.

Responsibilities

Assess, prioritize, assign, and process customer requests for standard regulatory and technical documentation according to company policies and established procedures.
Manage departmental workflow queues and shared inboxes to ensure timely responses to internal and external requests.
Upload, maintain, and update information in online customer portals and document management systems.
Provide standard documentation, including specifications, allergen information, certifications, and other approved regulatory documents.
Provide high-quality customer service to customers, Sales, and R&D.
Support continuous improvement initiatives related to technical information requests and departmental objectives by monitoring request metrics, analyzing trends, identifying process improvement opportunities, and coordinating implementation with Regulatory Management.