Associate Regulatory Compliance Specialist

Mohawk Global Logistics Corp•Middleburg Heights, OH

About The Position

The Associate Regulatory Compliance Specialist supports international trade compliance by managing post-entry processes, product classifications, and regulatory documentation. The role helps ensure adherence to U.S. Customs and Participating Government Agency (PGA) requirements while contributing to process improvements and operational efficiency. The position partners with internal teams and clients to resolve compliance issues and maintain accurate, compliant import and export activities. The specialist supports client onboarding and vetting, post-entry filings, powers of attorney, continuous bonds, compliance documentation, Customs inquiries, and audit preparation. The role applies regulatory requirements under guidance, resolves routine issues, escalates complex concerns, and participates in process improvement and corporate compliance initiatives.

Requirements

  • 2–3 years of experience in international trade, freight forwarding, or a similar industry.
  • Working knowledge of U.S. Customs compliance procedures.
  • Understanding of U.S. Customs regulations and import/export compliance.
  • Proficiency in freight forwarding or compliance systems.
  • Strong attention to detail and accuracy.
  • Process improvement and operational efficiency mindset.
  • Analytical thinking and problem-solving skills.
  • Strong communication and organizational skills.

Nice To Haves

  • Industry certifications such as CCS, CES, or LCB/CHB.
  • Experience with PGA compliance requirements.

Responsibilities

  • Ensure compliant client vetting and timely establishment of client records.
  • Prepare and support submission of post-entry filings according to established procedures.
  • Process powers of attorney (POA) and sub-POAs.
  • Maintain compliance documentation, policies, and procedures under guidance.
  • Process and maintain continuous bonds and related updates.
  • Support U.S. Customs and PGA compliance requirements using established processes.
  • Support internal teams with compliance-related requests and standard classification needs.
  • Learn and apply regulatory requirements under guidance.
  • Investigate and resolve routine shipment, system, and compliance-related issues.
  • Escalate complex compliance issues, discrepancies, or regulatory concerns as needed.
  • Assist in reviewing Customs inquiries and supporting required responses.
  • Identify and report process inefficiencies or recurring issues.
  • Support troubleshooting of system or workflow issues.
  • Participate in process improvement initiatives led by senior team members.
  • Complete required compliance setup tasks for new client onboarding.
  • Partner with internal teams to ensure consistent compliance processes.
  • Assist with corporate compliance projects and cross-office initiatives.
  • Maintain accurate and organized compliance records.
  • Ensure documentation is complete and submission-ready.
  • Support audit preparation by gathering required documentation.
  • Perform other duties as assigned.
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