REGULATORY PROGRAM SPECIALIST - 64081683
About The Position
The Florida Department of Health’s Division of Medical Quality Assurance, Bureau of Operations, Operational Support Services Unit is hiring a Regulatory Program Specialist for an anticipated vacancy. The role works independently with minimal supervisory oversight to support leadership through analysis, policy refinement, procedural improvement, and organizational consultation. The position serves the Deputy Agency Clerk and Custodian of Records and handles confidential information on an ongoing basis. The specialist interprets laws, executive orders, agency rules, administrative orders, government regulations, and provisions related to the Administrative Procedure Act. The role conducts research and quality-assurance audits concerning adverse-action reports to the National Practitioner Data Bank (NPDB), National Council of State Boards of Nursing (NCSBN), and agency filings. It evaluates and integrates data, develops recommendations to management, and helps resolve filing and reporting disputes. The position reviews, files, serves, and distributes documents in accordance with Florida Statutes; enters documents in the agency licensing system LEIDS; checks final and emergency orders for completeness and accuracy; determines whether indexing is required; and ensures documents are indexed, stored, and uploaded to Axiom Pro. It also reports applicable orders to federations, associations, and federal agencies when requested. Additional work includes compiling quarterly expenditure reports and assisting with contract development and monitoring and procedural improvements. This is a full-time, in-office position in Tallahassee, Florida, with no provision for remote work. Employees work in a professional office environment with standard lighting and temperature and moderate noise. The work involves periodic interruptions, a confined workspace, and extended periods seated at a computer workstation. Incumbents may be required to perform emergency duty outside normal work hours or days.
Requirements
- Certified paralegal or at least two years of experience as a Legal Assistant.
- Knowledge of Florida Statutes and Department of Health rules governing purchasing and contracts.
- Knowledge of supervisory or administrative principles and practices.
- Ability to understand and apply applicable laws, rules, regulations, policies, and procedures.
- Ability to establish and maintain effective working relationships.
- Ability to provide technical assistance regarding program, applicant, or licensee issues and consultative assistance to others.
- Ability to communicate effectively verbally and in writing in English.
- Ability to maintain confidentiality and perform proficiently under pressure.
- Knowledge and skills in operational or compliance audits.
- Knowledge and skills in using computers and software.
- Must be willing to work in the office in Tallahassee; remote work is not provided.
- Must complete a security background check and/or drug screening and participate in direct deposit.
- Must be able to perform emergency duty before, during, and/or beyond normal work hours or days when required.
Responsibilities
- Work independently with minimal supervisory oversight to support section leadership through analysis, policy refinement, procedural improvement, and organizational consultation.
- Interpret laws, executive orders, agency rules, administrative orders, government regulations, and provisions related to the Administrative Procedure Act.
- Research and conduct quality-assurance audits of adverse-action reports to the NPDB, NCSBN, and agency filings.
- Evaluate, plan, and integrate data analysis; develop solutions and strategies; and recommend improvements to filing and reporting processes to management.
- Receive, review, and report applicants, licensees, and unlicensed activity that meets NPDB reporting parameters.
- Assist management in communicating with the NPDB, NCSBN, and external customers to resolve filing or reporting disputes.
- Assist management with the biannual federal audit involving the NPDB and NCSBN.
- Review, file, serve, and distribute documents in compliance with Florida Statutes, including orders, appeals, administrative complaints, licensure denials, and emergency suspension orders.
- Enter documents in LEIDS; verify final and emergency orders for completeness and accuracy; independently determine whether indexing is required under the specified Florida Statute; and ensure documents are indexed and stored in appropriate computerized folders and uploaded to Axiom Pro.
- Perform quality checks on document data and index naming conventions while filing documents.
- Report applicable orders to federations, associations, and federal agencies with licensee credential information as requested by licensing boards.
- Analyze data and compile quarterly expenditure reports for the section.
- Assist management with developing and monitoring contracts or other formal agreements between the Department and its authorized agents.
- Consult with the section manager and recommend new procedures and management techniques, including production planning and control, work measurement, and quality control.
- Perform related work as required.
Benefits
- Annual and sick leave
- Nine paid holidays and one personal holiday each year
- State Group Insurance coverage options, including health, life, dental, vision, and supplemental insurance
- Retirement plan options, including employer contributions
- Flexible Spending Accounts
- Tuition waivers
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
