Regulatory Inspector

San Diego Metropolitan Transit System (MTS)San Diego, CA
$49,204 - $69,869Hybrid

About The Position

The For-Hire Vehicle Administration (FHVA) is a San Diego Metropolitan Transit System (MTS) Department that administers and enforces rules governing for-hire vehicles (e.g., taxicabs, jitneys, charter, low speed, sightseeing, and non-emergency medical vehicles) for multiple cities in San Diego County. The FHVA goals are to ensure public safety and consumer protections, and to provide excellent customer service to permit holders and the general public. Under the direction of the FHVA Regulatory Supervisor, Regulatory Inspectors patrol in marked MTS vehicles to enforce laws and regulations governing for-hire transportation services. They conduct inspections of permitted vehicles and drivers; verify permits, insurance, and driver credentials; document enforcement actions; issue warnings and citations; remove unsafe vehicles from service; and ensure regulatory compliance. Regulatory Inspectors also coordinate with law enforcement, regulatory agencies, and industry stakeholders. Additional duties include investigating complaints, preparing reports, appearing in court when required, providing driver safety and compliance training, maintaining MTS pool vehicle records, and performing field and administrative responsibilities throughout FHVA service areas.

Requirements

  • Possess a high school diploma or GED.
  • Prior experience in Code Compliance or Law Enforcement is required.
  • Must be bondable with no previous criminal record.
  • Must be able to pass within three (3) months of hire, or have previously passed, an 832 PC POST Certified Course in Laws of Arrest.
  • Must possess and maintain a valid California Driver License.

Nice To Haves

  • Journey-level mechanic or automotive service experience
  • Bilingual skills in English and Spanish

Responsibilities

  • Enforces policies, regulations, ordinances and laws passed by the State of California and MTS governing vehicles for hire.
  • Performs specialized vehicle inspections in public and private areas to ensure fitness for operations and ensures driver compliance.
  • Gains vehicle permit holders’ compliance with respect to vehicle and regulatory requirements.
  • Ensures safety inspections, DMV registration, insurance and other necessary forms for all permitted vehicles are complete and kept up-to date in the FHVA database.
  • Issues administrative violation notices and citations as a public officer.
  • Prepares comprehensive written reports on all violations and citations and testifies in court when subpoenaed.
  • Ensures that for-hire vehicles are compliant with applicable local, state and federal safety standards and regulations.
  • Investigates passenger complaints and ensures the MTS pool vehicles are properly maintained.
  • Coordinates with regional law enforcement and regulatory agencies, and other industry stakeholders to ensure public safety and consumer protections.
  • Provides driver safety awareness and compliance training.
  • Performs other duties as assigned.
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